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所在平台: Udemy |
课程主页: https://www.udemy.com/course/designing-ai-assistants/
课程评论：没有评论
课程名称：设计人工智能助手 概述：在企业和科技公司中，潜在的对话设计师需求日益增长。通过本课程，您将了解这一职业是否适合您，并学习在对话设计领域发展的基本原则。本课程全面介绍了对话设计的基础知识，分享了为人工智能助手（无论是聊天机器人还是语音助手）设计以人为本的对话的最佳实践。此外，您将学习到对话设计学院（CDI）所采用的工作流程，这一流程被全球成千上万的对话设计师使用，他们共同设计的助手每天与数百万用户互动。 CDI工作流程以语音为中心，且不依赖特定技术。这意味着本课程中的原则适用于创建聊天机器人和语音助手，您可以将这些技术应用到各种对话技术中。您能够运用这些原则，为智能音箱设计愉悦的语音体验，同时为企业创建复杂的客户服务案例。 在本课程中，您将学习到以下内容： - 对话设计在技术世界中位置的历史背景 - 什么是对话设计，企业如何利用其力量 - 随着越来越多公司实现对话自动化，对话设计师的需求将持续增长 - 会话心理学，以及对话设计对创造人机 meaningful 互动的重要性 - CDI的行业认可工作流程，指导您在未来每次设计对话时 - 如何设计包容性和以人为本的对话 - 提升对话质量的文案技巧 - 如何设计具有良好个性和一致性的对话 - 如何设计以期望行为为目标的对话 本课程适合希望深入了解对话设计并在此领域发展的个人。
Conversation designers are in high demand at enterprises and tech companies. By taking this course, you'll discover if this is the career for you. You'll also learn the fundamental principles that will guide you throughout your career in conversation design.This course presents a comprehensive introduction to the field of conversation design. It shares best practices for designing human-centric conversations for AI assistants, whether they be chatbots or voice assistants.You will also learn the fundamentals of Conversation Design Institute's workflow, which is used by thousands of conversation designers around the world. Together, these designers create assistants that are interacting with millions of people every day.The CDI workflow is voice first and technology agnostic. But what do we mean by that?It means that the principles in this course can be used to create both chatbots and voice assistants. That you can apply these techniques to every type of conversational technology. You can use these principles to create a fun voice experience for a smart speaker, as well as creating a complex customer service case for an enterprise.Some of the things you'll learn in this course:The historical context which is key to understanding conversation design's place in the world of technologyWhat conversation design really is, and how businesses are already harnessing its powerWhy the demand for conversation designers will only continue to grow in the coming years as more companies automate more conversationsThe psychology of conversations, and why conversation design is so vital to creating meaningful interactions between humans and AICDI's industry-recognized workflow that will guide you through every conversation you design going forwardHow to consistently design inclusive, human-centric conversationsCopywriting techniques that take conversations from good to superbHow to design conversations with a well crafted and consistent personaHow to design for desired behavior
