Delivering High Impact Performance Feedback

所在平台: Udemy

课程主页: https://www.udemy.com/course/delivering-high-impact-performance-feedback/

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课程简介

Coursera 课程《提供高影响力绩效反馈》内容总结 本课程旨在帮助学员克服提供反馈时的障碍,提升提供有影响力反馈的意愿和能力,从而在组织内营造丰富的学习环境。 课程主要围绕以下四个核心方面展开: 1. **接收反馈的挑战**: 深入探讨接收反馈过程中存在的复杂性,理解为何人们会觉得提供反馈是一项困难的任务。 2. **假设的作用**: 强调假设在影响反馈的频率、质量和结果方面的强大作用。课程会指导学员如何通过严格审视和检验这些假设,来革化反馈互动方式,并最终影响反馈结果。 3. **人际关系的影响**: 剖析人际关系在反馈的提供和接受过程中所起的关键作用,认识到关系 dynamics 如何影响反馈的有效性。 此外,课程还包含六个视频环节,由 Amy Fenollosa 教授,她将分享宝贵的见解和指导,帮助学员成为有效的反馈提供者和组织成长的催化剂。 课程希望学员能够享受学习过程,并鼓励探索其他相关课程。

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课程详情

What is holding us back from providing feedback to our teams or peers? In this insightful session, we embark on a journey to understand the dynamics of feedback and uncover the underlying factors that often grant us permission to avoid delivering it. Our primary objective is to create a learning-rich environment within our organization by enhancing both your willingness and ability to provide impactful feedback. We delve into four key points, each contributing to a comprehensive understanding of the feedback process. Firstly, we explore the challenges associated with receiving feedback, unraveling the complexities that make it a daunting task. Secondly, we acknowledge the powerful role assumptions play in shaping the frequency, quality, and outcomes of feedback discussions. By subjecting these assumptions to rigorous pressure testing, we can revolutionize how we engage in feedback conversations, ultimately influencing the results we obtain. Moreover, we emphasize the crucial aspect of understanding how relationships impact the delivery and reception of feedback. This transformative course features six distinct video segments, showcasing the expertise of Amy Fenollosa. Her invaluable insights and guidance will empower you to become an effective feedback provider and catalyst for growth within our organization. We hope you enjoy our course! If you do, be sure to look at our other courses as well.

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