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所在平台: Udemy |
课程主页: https://www.udemy.com/course/delivering-excellence-managementconsultancy-customerdelight/
课程评论：没有评论
课程名称：卓越交付 课程概述：本课程旨在帮助管理咨询职业中的关键风险管理，如技能不足、缺乏指导和辅导、高压和职业倦怠、网络不足和经验等。具体内容包括： a) 精通核心管理咨询技能，涵盖管理大型转型交易、项目生命周期与经济、变革管理、为客户交付卓越等主题。 b) 通过20个基于真实商业问题的案例研究，学习解决我职业生涯中实际问题的经验。 c) 课程设计便于接触且富有影响力，包含讲座、小测验、作业、可下载资料及评估。 d) 提供30多个切实可行的练习、模板、人工智能干预和游戏。 e) 所有参与者将收到我亲笔签名的电子书《我的组织韧性实验 第一部分》。 f) 我将提供终身支持，以解答有关该主题的任何问题。 g) 所有参与者将获得一次30分钟的个人辅导会话，作为课程费用的一部分。 为什么选择“交付卓越”？卓越交付不仅是一个流行词，更是推动有韧性组织蓬勃发展的心态。通过掌握卓越交付的艺术，您可以： - 建立持久的客户关系 - 打造质量声誉 - 促进创新 - 在市场中获得竞争优势 无论您是项目经理、业务分析师、内部或外部顾问、客户体验经理，还是高管，本课程都旨在满足您的职业愿望，帮助您发挥潜力。 获得卓越交付认证非常适合您，如果： 1. 您在处理复杂的项目管理时感到困难 2. 您缺乏高效的服务交付方法 3. 您正在管理变更请求和范围蔓延 4. 您面临沟通挑战和难以进行的对话 5. 您正在建立卓越文化 6. 您需要提升创新和创造力 选择“卓越交付”课程，提升您在管理咨询领域的竞争力。
This course will help you to manage key risks in your Management Consultancy career like limited skill set, lack of mentorship and guidance, high stress and burnout, insufficient networking, experience etc. This is achieved through:a) Mastering The Core Management Consultancy Skills by topics like Managing large transformation deals, Project lifecycle and project economics, change management, delivering excellence to clients, and more.b) Learning from Real Multi-Million Dollar Business Problems - with 20 case studies based on real-life problems I solved during my career.c) Accessible And Impactful Course Design having mix of lectures, quizzes, assignments, downloadable artifacts, and an assessment.d) Highly Actionable with 30+ total exercises, templates, AI interventions, and games. e) I will share a personally signed e-copy of my book 'My Experiments with Organisational Resilience Part I' with all participants.f) I offer life-long support to answer any questions on this topic.g) The master bonus is a 30 minutes one-on-one coaching session for all participants. All bundled in the course fee.Read on to understand Why "Deliver Excellence?"Delivering Excellence is not just a buzzword; it's a mindset that drives resilient organizations to thrive. By mastering the art of delivering excellence, you can:Forge lasting relationships with customersBuild a reputation for qualityFoster innovationGain a competitive advantage in the marketplaceWhether you are a program manager, project manager, business analyst, internal or external consultant, customer experience or customer delight manager, business excellence or operational excellence manager, or senior executive, this course is designed to meet your professional aspirations and help you reach your full potential.The Delivering Excellence Certification is for you if:1. You are struggling with complex program and project management2. You lack an efficient service delivery approach3. You are managing change requests and scope creeps4. You face communication challenges and difficult conversations5. You are building a culture of excellence6. You have a need for increased innovation and creativity
