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所在平台: Udemy |
课程主页: https://www.udemy.com/course/debt-collection-management-course/
课程评论：没有评论
**催收管理课程总结** 本课程旨在帮助企业和相关人员理解并有效管理客户欠款，确保企业持续的现金流。课程特别适合提供信贷服务的企业，帮助它们优化应收账款管理，最大化营运资金。 课程涵盖以下关键主题： * **营运资金与现金流的重要性：** 明确何时一笔销售才真正算作已收款。 * **风险评估的重要性：** 如何选择合适的客户。 * **信用政策的实施：** 如何处理与客户的关系。 * **有效的沟通技巧：** 如何与客户进行有效的沟通。 * **催款函与还款计划：** 如何指导客户进行支付。 * **衡量催收成效：** 评估是否已采取所有可能的措施来收回欠款。 通过学习本课程，您将能够建立健全的债务催收体系，确保合作关系的清晰以及在必要时采取有力的追讨措施，从而保障您企业的健康运营和财务稳定。
This Debt Collection Management course will assist you or your staff to fully understand how to manage your Clients who owe you money, ensuring your business always has a positive cashflow.The course is designed for Business Enterprises who offer their clients credit terms and need to learn how to best manage their debtor's book to maximize Working Capital.Running a successful business is never easy. Even when business is booming, businesses are faced with the unenviable task of chasing payment of outstanding invoices. For some, this can be a painful and gruelling task. On the flip side, the unfortunate reality is that some businesses struggle.Businesses with effective debt recovery practices ensure an emphasis on setting out the rights and obligations of parties from the outset in any documented terms of trade, credit applications, or on invoices.This makes the taking of recovery action at a later stage more straightforward, and ensures that the creditor business is in a strong position to demand payment.Once recovery action is required, businesses ought to adopt set strategies which establish strict timeframes for recovering activities, including the issuing of demand letters, making of phone calls, and escalation of matters to legal proceedings or referral to a collection agency.During this course, the following Topics are covered:· The importance of Working Capital & Cashflow - When is a Sale really a paid Sale?· The importance of Risk Assessment - How to choose clients· The implementation of a Credit Policy - How to treat clients· Communication styles to be used with Customers - How to communicate with clients· Letters of Demand & Repayment plans - How should clients respond· How to Measure the effectiveness of your Debt Collection - Are all possible steps being implemented to collect outstanding monies due to your business?
