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所在平台: Udemy |
课程主页: https://www.udemy.com/course/dealing-with-uncooperative-and-difficult-scrum-team-members/
课程评论：没有评论
**课程名称：** 如何应对不合作和难缠的Scrum团队成员 **课程概述：** 本课程旨在帮助Scrum Master以及其他需要提升团队协作能力的成员，掌握应对Scrum团队中不合作或难缠成员的实用技巧。课程将帮助您成为一名自信、高效的Scrum Master，即使在管理层支持不良行为的情况下，也能有效地激励和领导团队走向成功。 **课程内容要点：** * **应对困难人群的必要性：** 理解为何需要处理团队中的不合作行为。 * **情绪管理与自我控制：** 探索愤怒的根源，学习控制自身情绪，理解他人行为背后的原因，以及如何避免被他人控制。 * **有效沟通与人际关系：** 学习如何让别人喜欢你，认识到有效谈判的好处，建立互相尊重的关系，以及信任和善良在团队中的重要性。 * **设定界限与帮助支持：** 学习如何帮助他人但不助长其不良行为，为自己的行为负责，以及如何避免成为容易被攻击的目标。 * **应对不同类型的难缠成员：** 学习如何处理抱怨者、好指挥者、喜欢背后“放冷枪”的人、易怒者、话痨、“万事通”以及爱唠叨的成员。 * **冲突解决策略：** 学习如何解决与愤怒的人沟通的问题，以及将对手转变为盟友的技巧。 * **保持冷静与持续进步：** 掌握在情绪被触动时保持冷静的方法，并提供实用的提示来应对Scrum团队中的不合作现象。 * **心态调整：** 鼓励学员停止反复回想过去的不愉快经历。 **课程形式与收益：** * 高质量的视频讲座，结合实际案例讲解概念。 * 提供参考学习指南，作为工作中的实用资源。 * 讲师支持，解答学员的疑问。 * 终身访问权限，可随时随地按自己的节奏学习和复习。 * 免费课程更新，享受课程的持续改进。 **适用人群：** Scrum Master、产品负责人、Scrum开发人员、项目干系人，以及任何希望改善团队协作和发挥团队最佳潜力的人。
Do you struggle to get the most out of your Scrum team because of uncooperative or difficult members?Would you like to know How I Deal with Uncooperative Difficult Scrum Team Members?YES? Great.Transform yourself into a confident and effective Scrum Master with our course, "Dealing with Uncooperative and Difficult Scrum Team Members."Every Scrum Master faces the challenge of managing difficult individuals in the workplace. But what do you do when the management supports these behaviors? How can you effectively motivate and lead your team to success?Discover the tactics you need to overcome these obstacles and achieve your desired results. In this course, you'll learn how to identify and deal with the major types of difficult Scrum Team Members, and how to use self-control and healthy relationships to your advantage. Explore hidden methods for dealing with conflict and discover ways to turn even your biggest adversaries into allies.You'll gain a deeper understanding of yourself, including why we get so angry at others and how to gain control of the situation. Learn to support your team the way a therapist would, and master the art of setting proper boundaries.This course is not just for Scrum Masters. It's for anyone looking to improve workplace teamwork and bring out the best in their team. Whether you're a Scrum Master, a Product Owner, a developer in Scrum, or a stakeholder, this course will give you the tools you need to succeed.Ready to learn the latest cutting-edge skills and take your Scrum Master abilities to the next level? Enroll now!!!------------------COURSE CONTENT (LECTURES):------------------Introduction to the course: Dealing with Uncooperative and Difficult Scrum Team MembersWhy deal with difficult people?Understanding Why you get mad…All control starts with self-controlWays that we allow people to control usSee angry people as hurt, not badWhat causes anger issues?What is the Explanatory style?How to control yourselfHow To Get People To Like You?What are the benefits of effective negotiation?Setting Limits and BoundariesHow to demonstrate mutual respect in the Scrum team?The importance of trust in a Scrum TeamWhy does Kindness Matter?Helping but not enablingBeing responsible for your actionsHow to Avoid Being an Easy Target?How to deal with people who whine and complain all the time?How to deal with bossy and aggressive people?How to deal with The "Friendly Sniper" type of people?How to solve a problem with a really angry person?How to deal with a chatterbox person?How to deal with a „know it all" problem person?How to deal with nagging Scrum team members?Your progress so far...Don't replay the old movies in your head.How To Stay Calm Around Those Who Push Your Buttons?Tips that will help you deal with uncooperative team members in ScrumConclusionHere is what you will receive with your enrollment:High-quality video lectures that explain the different terms and concepts with real-world examples.Reference, study guide, and the go-to resource on the job.Instructor support to answer your questions or clear up any confusion you might have.Lifetime access with no expiration so you can complete the course at your own pace, anywhere, on any device, and come back for a refresher at any time.Free course updates so you can continue to benefit from enhancements made to this course.Let's get started!
