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所在平台: Udemy |
课程主页: https://www.udemy.com/course/dealing-with-difficult-people-h/
课程评论:没有评论
课程名称:应对困难人士 课程概述: 在这个课程中,我们将探讨如何有效应对困难的人。困难人士往往让人匪夷所思,有些人对自己对周围人造成的负面影响毫无察觉,而另一些人似乎乐于制造混乱,激怒他人。无论是哪种情况,他们都会带来不必要的复杂性和压力,这种压力会对大脑造成长期的负面影响。 研究表明,几天的压力就会影响海马体中神经元的效能,海马体是负责推理和记忆的重要区域。几周的压力甚至会对神经元的树突造成可逆损害,而几个月的压力可能会永久破坏神经元。压力是成功的重大威胁,一旦失控,您的大脑和表现都会受到影响。 工作中的大部分压力来源易于识别:困难人士。无论是在工作中、学校还是商务宴请,我们都有过与困难人士打交道的经历。在职场上,他们可能会时刻寻找机会制造问题,或通过消极抵抗来阻碍您的进展。 虽然我们无法控制他人的行为,但我们可以通过以下方式来改善自己: - 识别自己的态度和行为 - 发展应对策略 - 管理愤怒 祝您学习愉快,快来加入我们吧!
Dealing with Difficult PeopleDifficult people defy logic. Some are blissfully unaware of the negative impact that they have on those around them, and others seem to derive satisfaction from creating chaos and pushing other people's buttons. Either way, they create unnecessary complexity, strife and worst of all stress.Studies have long shown that stress can have a lasting, negative impact on the brain. Exposure to even a few days of stress compromises the effectiveness of neurons in the hippocampus - an important brain area responsible for reasoning and memory. Weeks of stress cause reversible damage to neuronal dendrites (the small "arms" that brain cells use to communicate with each other), and months of stress can permanently destroy neurons. Stress is a formidable threat to your success - when stress gets out of control, your brain and your performance suffer.Most sources of stress at work are easy to identify. Difficult people.We've all been there. Be it work, school or business lunch, we've all found ourselves in situations where we have been forced to interact with difficult people.When it comes to workplace they do exist at work and the better you become at dealing with them, the happier you'll be at work.Difficult people may find every opportunity to create problems or they may simply use passive resistance to waylay your best efforts to move your agenda forward.However, while you cannot control others, you can control and improve yourself by:Recognising your attitudes and actions Developing coping strategies Managing your angerI wish you a happy learning and let's get started!