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所在平台: Udemy |
课程主页: https://www.udemy.com/course/dealing-with-defensiveness/
课程评论：没有评论
**课程名称：** 如何应对防御性 **课程概述：** 本课程旨在帮助学员掌握处理人际关系中普遍存在的“防御性”反应的技巧。无论是在职场管理还是日常生活中，我们都会不时地遇到自己或他人的防御性行为，这会阻碍有效的沟通和目标的达成，并可能导致沟通陷入僵局、效率低下。 本课程强调，理解并有效管理自己的防御性是处理他人防御性的前提。课程将深入探讨： * **识别防御性：** 教你如何辨别不同类型和表现形式的防御性思维和行为，无论是出现在自己身上还是他人身上。 * **洞察根源：** 帮助你理解防御性产生的根本原因，以及当防御性出现时，幕后真正发生的是什么。 * **掌握策略：** 提供一系列实用且有效的技巧和策略，用于化解防御性状态，引导对话朝着积极的方向发展，从而聚焦未来、寻求解决方案并最终达成预期目标，而非陷入对过去的争论和责任追究。 通过本课程的学习，学员将能够以更具技巧性、情商更高的方式来应对防御性，从而改善沟通效果，减少冲突，激发创造力，并与他人建立更健康、更具建设性的关系。
One of the hardest parts of managing people is dealing with Defensiveness… the other person's and your own!As a manager.or simply being human.not a day goes by where you don't have to deal with Defensiveness, in some form.While Defensiveness is a ‘normal' human behaviour it can get in the way of our ability to communicate with others and achieve our desired outcome.It can feel like we're going around in circles… or backwards even!It can be incredibly frustrating!However, if you know how to identify Defensiveness, understand it and handle it in an effective way before it takes hold, your discussions can be focused on the future.on solutions and next steps.Instead of being stuck in protectiveness.the past.and who's to blame.Usually, when we think of Dealing with Defensiveness we think of those other difficult people out there...We don't think of our own defensiveness. But it's very difficult to deal with other people's defensiveness if you don't first learn to deal with your own. Those who don't learn to curb their defensiveness make life difficult for themselves and those who live and work with them. People who are consistently defensive can be difficult to be around. Their chronically defensive behaviour promotes conflict and divisiveness.encourages rigid thinking that stifles creativity.and brings out defensiveness (and often fear) in others. This course is all about How to Deal with Defensiveness in a skilful, emotionally intelligent way.You will learn how to:Recognise the different types of defensiveness (in yourself and others)Understand the causes of defensiveness and what's really going on when it sets inUse some powerful tips and strategies to defuse the defensiveness, move the conversation forward and achieve your outcomes
