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所在平台: Udemy |
课程主页: https://www.udemy.com/course/de-escalation-a-winning-approach/
课程评论：没有评论
**课程名称：** 降级：一种获胜的方法 **课程概述：** 本课程将全面回顾降级技巧，并通过真实、实用且贴切的故事进行支撑。您将学习如何评估情境以发现危险迹象，以及如何通过积极主动的方法避免暴力。这包括规避触发因素、评估现场和客户、识别升级行为的线索。 课程将提供多种降级技巧的示例，并分享如何运用每种技巧的建议。您将学习 **DEFUSE** 技术来处理棘手的局面，深入探讨**设定界限**，并研究**肢体语言和言语沟通**。 您将学会如何与[患有痴呆症的人]{dementia}进行有效沟通以降低冲突，并探讨导致攻击的原因。课程将区分**痴呆症、谵妄和精神病**，并指导您如何评估他人的感知。您还会找到识别某人是否处于**心理健康危机**的线索，以及在识别这些迹象时该怎么做。 此外，您将学习如何在与同事协同工作时**保证自身安全**，以及何时寻求同事帮助与何时报警的区别。课程还将就**在帮助到来之前**应采取的措施提出建议。 课程将指导您如何在**独自工作或身处偏远地区**时保障自己的安全。我们将讨论**“合理武力”**的定义以及在加拿大，您在回应攻击时所拥有的**相应权限**。您还将了解**武器**的相关知识以及在客户持有武器时该如何应对。最后，课程将讨论您在遭受攻击时可以使用的**自卫技巧**。
In this course, you'll receive a comprehensive review of de-escalation that will be supported by real, practical and relevant stories.How to assess a situation for clues of dangerHow to avoid violence in the first place by being proactive in your approach.This includes avoiding triggers, scene and client assessment, and recognizing the clues of escalating behavior.You will be given multiple examples of the techniques of de-escalation as well as tips on how to use each technique.You'll learn the DEFUSE technique to de-escalate a difficult situation.You'll go in depth with limit setting.You'll study body language and verbal communication.You will learn how to de-escalate a person with dementia.Causes for aggression will be discussed.You'll learn the difference between dementia, delirium and psychosis and how to assess someone's perception.I will give you clues to look for that someone is having a mental health crisis, and what to do if you recognize those signs.You will learn how to keep yourself safe when working with other colleagues.You'll learn the difference between calling for your colleagues for help and calling for the police.I'll suggest what to do until help arrives.I will guide you through keeping yourself safe when you're working alone or if you're in a rural setting.We'll talk about what reasonable force is and what authority you have to respond to an attack in Canada.You'll learn about weapons and what to do if your client has one.And finally, I'll discuss self defense techniques that you can use if you're being attacked.
