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所在平台: Udemy |
课程主页: https://www.udemy.com/course/customer-success-how-to-reduce-churn-and-increase-retention/
课程评论：没有评论
课程名称：客户成功：如何减少流失并增加留存率 课程概述：本课程吸引了超过6万名学员和1万8千名专业人士成为客户成功经理，这绝非偶然！您是否想学习有效减少公司客户流失的方法？或者您计划成为一名客户成功经理？如果是这样，那么本课程正是为您而设。我将循序渐进地向您介绍在几个月内减少公司流失率的最佳技术。 您是否在寻找年薪7万美元的工作？想成为客户成功经理？根据Payscale的数据，客户成功经理的平均年薪大约为7万美元。值得一提的是，这一行业仍然是新兴的，没有大学文凭或官方证书。因此，只要您拥有正确的知识、技能和态度，就能成为客户成功经理。在这门课程中，您将学习到可以作为客户成功经理进行卓越工作的技术，并准备好在面试中就“如何减少公司的流失率”这一问题进行回应。 如果您已经是一名经验丰富的客户成功经理，且正在寻找新方法来解决流失问题，尽管这门课程可能对您来说过于基础，但请思考，如果您能够从中获得一个点子，使您每年多留住一名客户，那么这门网上课程的投资是否值得？答案很可能是，值得！除非您的客户每年只支付10美元，这种情况下，留住一位客户的意义并不大。实际上，为了减少客户流失，您需要不断寻找新的方法来提高留存率，并提升您的客户成功经理技能。 无论您是试图成为客户成功经理、刚刚入行，还是一位经验丰富的客户成功经理，本课程中提供的理念都是极具价值的，远远超过报名这门课程所需的少量投资。只需花费低于在廉价快餐店用餐的费用，您就能获得在科技行业获得高薪职位的全新灵感和技能，或者提升您作为客户成功经理的职业生涯，帮助提高实际的流失率和留存率。 欢迎加入在线课程《客户成功：如何减少流失率和增加留存率》。期待在课程中见到您！
MORE THAN 60,000 PEOPLE ENROLLED IN MY COURSES AND OVER 18,000 PROFESSIONALS TRAINED TO BECOME CUSTOMER SUCCESS MANAGERS.THERE MUST BE A REASON FOR THAT!Would you like to learn the most effective ways to reduce the churn in your company?, Are you planning on becoming a Customer Success Manager? If so, this is the course for you.Here I will walk you through step by step the best possible techniques to reduce the churn rate of your company in just a few months.Looking for a $70,000 job? Want to become a Customer Success Manager?Did you know that according to Payscale the average salary for a Customer Success Manager is around $70,000 a year? What is most interesting, is that this is a new industry, and there is no college education or official certificate that you can get. So as long as you have the right knowledge, skills and attitude you can become a customer success manager. In this course on how to reduce churn and increase retention, you will discover the techniques that will allow you to do an extraordinary job as a customer success manager, and you will be ready to talk about these strategies when you get asked in a job interview "how would you reduce the churn in our company?"Already an experienced Customer Success Manager?If you are already working as a customer success manager, and you are searching for new ways to tackle your churn problem. Then, even though this course might be too basic for you, ask yourself, if thanks to the information here, you get just one single idea, that allows you to retain one extra customer a year, would that be worth more than the investment of this online course on how to reduce churn?Chances are that the answer is, YES IT IS WORTH IT! Unless your customers pay $10 a year, in which case, saving one customer won't do much. Now, the reality is that to reduce churn, you need to be always searching for new ways to increase your retention rate, and improve your customer success manager skills. The investment in this courseEither if you are trying to become a customer success manager, you just started as one, or you are an experienced CSM, the ideas that you can take from this course are just too valuable, they are worth much more than the few dollars of investment to enroll in this course.For the price of less than having lunch for two in a cheap fast food restaurant, you can get new ideas and skills that can have a great impact on you landing one of the best-paid jobs in the tech industry, or that can boost your career as a customer success manager and help you improve your actual churn rate and retention rate.Welcome to the online course Customer Success: How To Reduce Your Churn Rate And Increase Your Retention Rate. I will see you inside!
