|
所在平台: Udemy |
课程主页: https://www.udemy.com/course/customer-education/
课程评论：没有评论
课程名称：客户教育 课程概述：您是否希望提升自己的专业技能，并增强公司的客户教育能力？本课程《客户教育》旨在帮助您加速客户的学习过程，让他们从您的产品或服务中获得更多价值。此课程特别适合客户服务和成功专业人士、希望生成更多合格线索的市场营销专业人士，以及希望提高客户忠诚度和留存率的小企业主。 课程重点包括： - 理解客户教育的重要性及其指标。 - 如何在公司或初创企业中实施客户教育。 - 探讨教学设计理论，选择合适平台的方法。 - 规划您的首个客户教育内容，简单易懂。 加入我们，提升您的专业素养，准备迎接新的挑战！本课程的讲师是Ivan Chagas，他是一位多才多艺的讲师，拥有超过11000名学生，专注于客户教育，帮助客户创造教育内容、课程和平台。 无论您是客户成功与服务专业人士、市场营销人员，还是小企业主，都能从中受益良多。
Are you looking to improve your skills as a professional and enhance your company's customer education? Look no further! Customer Education is designed to help you accelerate your customer's learning and help them find more value in your product or service.This is particularly useful for customer service and success professionals, marketing professionals who want to generate more qualified leads, and small business owners who wish to improve customer loyalty and retention.Customer Education is about you accelerating your customer's learning so that they find more and more value in your product or service.Ideal for Customer Success and Service professionals who need their customers to better understand their product and serviceMarketing professionals who would like to understand how to combine marketing with education to generate new, more qualified leadsSmall business owners and startups who want to understand how they can gain greater customer loyalty and retentionIn this course, you will learn about customer education, its metrics, and how to implement it in your company or startup. We will discuss instructional design theory, how to choose a platform, and help you plan your first customer education content in a straightforward, no-fuss manner. Join us today and become a better-prepared professional for new challenges!Hello there, my name is Ivan Chagas!I'm a polymath and an online and in-person Brazilian instructor with more than 11,000 students in four languages. Self-employed with an instructional design studio, I work educating my clients' clients by producing educational content, scripts, complete courses and entire educational platforms, always focusing on education and generating new business opportunities. So, I work on a daily basis with customer education!
