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所在平台: Udemy |
课程主页: https://www.udemy.com/course/critical-thinking-for-insurance-assessors/
课程评论：没有评论
**课程名称：** 批判性思维在保险评估中的应用 **课程概要：** 本课程旨在提升保险评估师的批判性思维能力，使其在信息处理、报告撰写等方面获得竞争优势，从而更有效地履行职责。课程以布鲁姆认知分类学为基础，将批判性思维的应用深入到保险评估的核心环节——报告撰写。 报告撰写过程涵盖了收集事实、解读事实、针对事实及其解读提出疑问、必要时的信息循环以及最终得出结论等关键步骤。这些步骤在报告中被概括为“发现”、“讨论”和“结论”（包括总结与建议）。 课程将引导学员探索批判性思维的各个阶段——知识、理解、应用、分析、综合和评价。通过学习，学员将能够全面深入地解读保险索赔的证据、事实和信息，撰写出严谨、无懈可击的评估报告。 课程包含大量实例，展示如何利用批判性思维的每个阶段来最大化已收集信息的价值，确保评估报告的合理性。课程特别强调报告撰写过程对于评估师职业声誉的重要性，并提供关于时间管理、组织能力优化的建议，以及如何将批判性思维融入调查日志，以提升整体工作效率和质量。
Do you want to be great at what you do? The one thing that can give you the edge, gain the advantage, set you apart and make you more effective in your role is to think critically! Then I welcome you to my course on critical thinking, developed for insurance assessors and applicable to all forms of insurance assessment. This is a valuable tool for the processing of information and has been adapted from Blooms Taxonomy and in this course is applied to the important skill of report writing. Report writing involves the steps of collecting facts, interpreting facts, asking questions about the facts and their interpretation, potentially looping back and finally reaching a conclusion. The above steps are summarized within the report as Findings, Discussion and Conclusion (summary and recommendation). We explore the stages of critical thinking and how they can be used to ensure that the evidence and facts and information collected for the assessment or investigation of insurance claims is interpreted holistically and reported on in a way that ensures all loose end are tied up and all conflicts are addressed. The stages include knowledge, comprehension, application, analysis, synthesis and evaluation and each step strives to take you deeper into the cognitive analysis of the claim. There are so many examples shared throughout the course and these illustrate how to use each stage of critical thinking to maximize the information you have collected and ensure that no holes can be poked in your reasoning. Every claims assessors is as good as their last report and this is why we focus on the report writing process and share so much information about how to optimize your time management and organization around this skill a well as how to integrate it in such a way that it can be used as your investigation log.
