Counselling and Negotiation Skills for Management

所在平台: Udemy

课程主页: https://www.udemy.com/course/counselling-and-negotiation-skills-for-management/

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Coursera 课程:管理中的咨询与谈判技巧 本课程旨在 equip 您在管理中处理复杂情况和人际关系的能力。通过探讨咨询和谈判在解决冲突中的关键作用,您将深入理解如何有效地帮助他人和自己应对挑战。 **课程核心内容:** * **咨询(Counselling):** 什么是咨询?它如何帮助人们从不同角度审视问题,找到内在的解决方案?课程将揭示咨询的本质,它并非简单的指导或强加观点,而是通过专业支持,帮助个体明确人生方向、发展视角、做出决策并更好地适应环境。您将了解各种情境下人们可能遇到的困境,如学业压力、家庭矛盾、人际关系问题或经济困扰,以及专业咨询如何提供有效的帮助。 * **谈判(Negotiation):** 课程将深入探讨谈判的复杂理论与实践,以及冲突解决的普遍性原则。您将识别在处理谈判和冲突时,我们普遍存在的挑战,并学习如何将谈判视为一种系统性工具,理解其背后重要的辅助因素。 **学习目标:** 完成本课程后,您将能够: * 理解谈判的复杂理论与实践,以及更广泛的冲突解决原则。 * 识别我们在处理谈判和冲突中面临的普遍挑战。 * 掌握将谈判作为一种系统性工具的应用方法,并理解辅助因素的关键作用。

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You might mirror that when you last encountered an issue, assuming you had the option to talk about it with somebody whom you trusted, you felt much improved. The individual whom you trusted in may have proposed specific strides to deal with the issue, which you might not have considered. Now and again the audience can direct you to look inwards and track down arrangements. Thusly, offering one's inconveniences to a believed individual can help the singular feel more fit for confronting what is going on. This is on the grounds that looking for direction from others empowers an individual to inspect what is going on according to different points of view and track down fitting arrangements. You might have seen or known about individuals confronting various sorts of testing circumstances. A companion might be angry with her terrible scores in assessments, a young might be upset since his folks regularly squabble with one another, someone else might be experiencing issues with companions, another person might have monetary issues. Numerous understudies on the limit of school might be confounded with regards to decisions to be made for additional investigations and such different issues.They are maybe in circumstances which they can't manage without help from anyone else. Here they would profit from proficient direction and guiding. These are processes that assist with peopling when they feel that they are in a difficult circumstance and can't figure out how to adapt to it. Guidance can be clarified as help made accessible by able advisors to a person of any gathering to help him/her direct the existence course, foster a perspective, decide and be better changed. Direction doesn't mean giving headings, nor is it a burden of one's perspective on someone else.Learning Outcomes:At the end of the course, students should be able to:Understand complex theory and practice of negotiation in particular and conflict resolution in general.Identify the challenges we all have in dealing with negotiation and conflict resolution.Apply negotiation as a system and the important role of subsidiary factors.

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