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所在平台: Udemy |
课程主页: https://www.udemy.com/course/cost-of-poor-quality-copq-management-analysis-reporting-excellence/
课程评论：没有评论
**课程名称：** 劣质成本（COPQ）管理以达卓越 **课程概述：** 本课程旨在帮助学员深入理解并有效管理劣质成本（COPQ），即与服务和产品质量不佳相关的成本。课程将从零开始，无需学员具备COPQ先验知识，通过生动的实例讲解，帮助学员全面掌握COPQ的四个关键要素：外部失效成本、内部失效成本、评估成本和预防成本。 **学习目标：** * **准确计算或估算COPQ：** 包括质量控制（QC）、培训和服务活动的相关成本。 * **进行质量改进的成本效益分析：** 支持明智的决策。 * **优先改进措施：** 最大化对盈利能力的影响。 * **提升商业头脑：** 向高层管理人员提出可量化的商业方案。 * **评估问题解决、持续改进（CI）和精益倡议的成效。** **课程独特之处：** 本课程提供了一种独特而有效的方法，用于优先排序问题解决工作，赋能学员做出有效的决策，从而通过流程和质量控制的改进来提升绩效和生产力。它是一门“业务绩效改进（BPI）”课程，可用于启动组织内的质量改进计划，或重新审视和重振团队的士气。 **课程内容亮点：** * **从零学习：** 无需COPQ先验知识。 * **案例驱动：** 通过实例深入理解COPQ的每个要素。 * **质量成本曲线：** 学习质量成本与改进的关系。 * **超越流程浪费：** 全面理解COPQ，而不仅仅是跟踪流程浪费成本。 * **扩展至总质量成本（TCQ）：** 学习如何将COPQ扩展到总质量成本。 * **实用的COPQ估算模板：** 提供可下载的通用Excel估算模板，适用于各种场景。 * **成本计算技巧：** 提供估算或计算所有成本项目的实用技巧。 * **实施挑战与对策：** 学习在实施COPQ过程中可能遇到的挑战及其克服建议。 * **推广方法：** 了解COPQ的推广实施路径。 **适合人群：** 制造业和工程领域的专业人士。 **课程价值：** 本课程是启动质量改进举措或重塑团队决策的关键工具，能够有效提升业务绩效。
The Cost of Poor Quality (COPQ) is the cost associated with poor quality services and products. 4 key elements of Cost of Poor Quality are External Failure, Internal Failure, Appraisal and Prevention Costs. Some of them are hidden costs of waste (CoW)As manufacturing and engineering professional, in-depth knowledge of COPQ will help you to:Accurately compute or estimate COPQ including QC, Training and Service activitiesPerform cost-benefit analysis for quality improvements to take informed decisions.Prioritize efforts to acquire maximum impact on profitabilityBuild business acumen and present quantifiable business proposals to senior managementTo evaluate Problem Solving Efforts, Continuous Improvement (CI) and Lean InitiativesIn all, this Online Training on Cost of Poor Quality training is unique because it provides an effective approach to prioritize problem solving efforts and enable leaders like you in effective decision making so that performance and productivity improves through process & QC improvement. So it is a Business Performance Improvement (BPI) Course. It can be useful to kick-off quality improvement initiative in your organization or to re-prioritize or re-energize your team.You will learn in this Cost of Poor Quality (COPQ) Online Course, the following:Start from scratch, no prior knowledge of COPQ concept is requiredExample based lectures to understand each element of COPQCost of Quality CurveComprehensive understanding that goes beyond tracking costs of process wastesHow to expand COPQ to Total Cost of Quality (TCQ)Downloadable Generalized Excel Based Cost of Poor Quality (COPQ) Estimation Template that can used for any scenarioTips to estimate or compute all cost headersPotential challenges in implementing COPQ and recommendation to overcomeRoll out Approach
