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所在平台: Udemy |
课程主页: https://www.udemy.com/course/continuous-improvement-operational-excellence/
课程评论：没有评论
课程名称：持续改进/卓越运营 课程概述：此持续改进/卓越运营课程旨在为任何人提供在组织中脱颖而出的基本技能、思维方式、习惯和技术。通过应用课程中概述的原则和工具，您将被视为变革的领导者和组织改进的推动者，这不仅会带来个人满足感，还可能为您在领导岗位上获得认可和发展机会。持续改进是一套可应用于任何大小组织的原则，旨在创造适合加速可衡量改进的环境和结构，建立在精益、六西格玛、变革管理、项目管理、辅导和参与的基础上。您将在本课程中发现已在全球多个行业经过验证并可广泛应用的工具。 您是否曾有过以下想法？ - 我/我的团队无法完全理解我们的日常工作与组织大局的关系。 - 我/我的团队无法明确评估自己在日常/每周目标上的表现。 - 我们甚至没有目标，只是完成工作。 - 我希望能够脱颖而出，提升我/我的团队的表现。 - 我/我的团队不懂什么是“良好质量”。 - 我们似乎无法理解问题的根本原因，总是重复修复相同的问题。 - 只有项目人员和高级领导才能进行改进项目——我们并未参与。 - 我们的工作没有良好的标准程序文档。 - 工作方式因个人习惯而差异很大。 - 我们的组织整体上显得混乱和无序。 本课程将帮助解决许多常见的挫折，并助力您个人成长，同时提供一套可转移的标准和思考问题的方式，您可以在任何工作和行业（甚至体育团队）中应用。 具体技能/工具涵盖内容： - 战略开发、部署与传播过程 - 根本原因分析及相关工具（如鱼骨图/石川图/相互关系图/五个为什么法/聚合与发散思维） - 视觉绩效管理 - 现场观察（Gemba） - 使用基本持续改进工具进行研讨会的引导 - X矩阵与愿景树 - 愿景与使命声明撰写 - 目标设定 - 通过共识优先考虑项目和解决方案 - 数据驱动的问题解决 此课程将为您提供在各行各业中均能适用的坚实基础。
This Continuous Improvement/Operational Excellence course will equip anyone with the basic skills, mind-set, habits and techniques to stand out from the crowd in any organisation. By applying the principles and tools outlined in this course - you will be seen as a leader of change and a driver of improvement in your organisation, which will provide you with self satisfaction as well as recognition and potentially opportunities to advance your career prospects into leadership roles.Continuous Improvement is a set of principles that can be applied in any organisation big or small - to create the right environment and structure to accelerate measurable improvement. It is built on the foundations of lean, six sigma, change management, project management, coaching and engagement. Within this course you will discover tools that have been tried and tested in multiple industries world wide and can be applied anywhere.Have you ever had one of the following thoughts?I/my team don't fully understand how our day to day work contributes to the bigger picture of the organisation?I/my team can't really tell how well we are performing from day to day/week to week against our goals?We don't even have goals - we just do our job I want to stand out from the crowd and lead the improvement of my/my teams performance I/my team do not understand what "good quality" looks like for our workWe do not seem to understand the true root causes of our problems - we just repeatedly fix the same problems as they ariseImprovement projects are only done by project people and senior leaders - we don't get engagedWe do not have good documented standard procedures for our work People do work in very different ways depending on their personal preferenceGenerally.its chaotic and disorganised in our organisationThis course will help tackle a lot of these common frustrations - and help springboard your personal growth and provide you with a set of transferable standards/questions in your own mind that you can take with you and apply in literally any job, in any industry (or even sports teams).Specific skills / tools that will be covered:Strategy development, deployment and cascade processRoot cause analysis and associated tools such as fishbone/ishikawa/interrelationship diagram/5 whys/convergent and divergent thinkingVisual performance managementGemba (go-see the work)Facilitation of workshops using basic CI toolsX matrix and vision treeVision and mission statement writingGoal settingPrioritising projects and solutions by gathering consensusData driven problem solving
