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所在平台: Udemy |
课程主页: https://www.udemy.com/course/continual-improvement-proficiency-for-business-leaders/
课程评论：没有评论
课程名称：业务领导者的持续改进能力 课程概述：此课程专为业务领导者设计，旨在帮助他们提升对质量管理的理解和应用。课程内容探讨了在组织中，质量责任是否应仅由运营部门承担，还是应当由高层领导对整体质量、财务表现、社会贡献和未来可持续性承担更多责任。许多业务领导者在参加质量培训（如全面质量管理、精益培训或精益六西格玛培训）时，可能会质疑如何使用工具（如鱼骨图、帕累托图和控制统计）来提升领导力。因此，该课程的目标是提供指导，帮助管理团队成为所需的质量领导者，从而更有效地管理成功的业务。 课程由质量领域的专家格雷戈里·H·沃特森博士设计，旨在帮助高管更好地管理质量，将其视作竞争优势。该课程以讲座和研讨活动相结合的形式进行，逐步引导业务领导者超越将质量仅视为操作层面的理解，认识到他们在建立一个系统、提升组织文化和实现可持续竞争优势中的重要角色。该课程为领导者提供了实用的学习经历，帮助他们掌握必要的质量管理技能。
Are you a business leader? Do you have responsibility for a broad part of your organization? Is quality important to you? Sure, delivering quality in the products or services that are delivered to customers is important, but that can be delegated! Are you sure that the total responsibility for quality should be in fact borne by the operational part of your organization? What about responsibility for the quality of the current business, its financial performance, its contribution to society, or its ability to sustain its future performance? Can these responsibilities for quality be delegated to the operational component in your organization?Have you ever sat in a quality training program (whether it be Total Quality Management, Lean training, or Lean Six Sigma training) and wondered how learning about Fishbone diagrams, Pareto charts, control statistics, etc. can make you a better leader? Are these the tools of leadership or is there something that is missing?If you are frustrated by what you have been through it is most likely because you have not found a guide who can take you on this journey. That is the purpose of this training. To enable management teams to become the quality leaders that they need to be to manage a successful business.The first step in this process is to become proficient in the basic aspects of quality as it applies to the job of the executive function. That is the purpose of this first program. It was designed by Dr. Gregory H. Watson, one of today's thought leaders in quality who has focused on developing programs that enable executives to create quality as a competitive difference in their organizations. His 1994 book, Strategic Benchmarking, opened management's vision to a different way of learning about how to manage their organizations. After then, Dr. Watson has been engaged in a private consulting practice dedicated to helping executives and their companies learn how to manage quality in a more comprehensive way.His retirement from this active consultancy has led to a unique opportunity to package his experiences and lessons learned into a series of executive-directed quality engagements. Each module in this basic proficiency training consist of lectures that are punctuated with workshop activities for the leaders of an organization to perform. Step-by-step, a logical progression expands business leader thinking from a myopic understanding of quality as applying merely to products or service activity of operations, but also to come to understand and exercise their own responsibility for developing the system that will establish quality as a discipline that leads to cultural differentiation, which is a sustainable competitive advantage.
