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所在平台: Udemy |
课程主页: https://www.udemy.com/course/conflict-resolution-and-leadership/
课程评论：没有评论
**课程名称：** 冲突解决与领导力 **课程概述：** 本课程由 Udemy 的讲师 Hector 主讲，旨在帮助学员提升冲突解决和领导力技能。研究表明，85% 的领导者认为冲突解决能力对职业成功至关重要，而我们在工作中约有 25% 的时间用于处理人际冲突。 **课程目标：** * **提升领导和沟通能力：** 有效预防和解决职场冲突。 * **掌握哈佛原则谈判模型：** 学习冲突解决的原理。 * **识别和满足未被满足的需求：** 调整策略以应对挑战。 * **培养协作、创造力和批判性思维：** 以更全面的方式处理冲突。 * **自信表达观点：** 即使在困难的情况下也能清晰沟通。 * **制定冲突管理策略：** 根据目标和关系找到解决方案。 * **学会承认错误和道歉：** 建立信任和修复关系。 * **发展通用方法论：** 无论何种互动都能达成目标。 * **增强心理韧性、人际关系和自信：** 建立更稳固的自我认知。 * **提升自信，拥抱挑战：** 在不同环境中有效沟通。 **课程特色：** * **实践与反思：** 采用实用的方法和反思性学习。 * **广泛适用性：** 教授的技能适用于各种人际交往场景。 * **高影响力：** 已有超过 35,000 名专业人士选择该课程，并获得了显著的个人和职业成长。 **讲师：** Hector，Udemy 讲师合作伙伴。 **总结：** 本课程为领导者和专业人士提供了一套全面的冲突解决和领导力工具，帮助他们更有效地处理人际关系和工作中的挑战，从而提升个人和职业发展。
85% of employees in leadership positions believe that developing conflict resolution skills is crucial for professional success. Additionally, research shows that we spend 25% of our work time managing and resolving interpersonal conflicts. My name is Hector. I'm an instructor Partner at Udemy. In this course i will guide you through a practical and reflective approach that will transform your ability to handle challenging situations and navigate difficult interpersonal relationships. By the end of my course, you will:Strengthen your leadership and communication skills to effectively prevent and resolve workplace conflicts.Gain expertise in Harvard's principle-based negotiation model for conflict resolution.Identify unmet needs in challenging situations and adapt strategies to address them.Cultivate collaboration, creativity, and critical thinking in your approach to conflict.Confidently express your ideas and opinions, even in tough situations.Discover strategies to manage and resolve conflicts based on your goals and relationships.Learn to acknowledge mistakes and offer meaningful apologies when needed.Develop a versatile methodology to navigate any interaction and achieve your objectives.Build mental resilience, stronger relationships, and a solid sense of self-assurance.Boost your confidence, embrace challenges, and communicate effectively in diverse settings, all while equipping yourself with skills and powerful tools.Join over 35,000 professionals who have already chosen my courses and invest in a brighter future for yourself. I'm confident that my course CONFLICT RESOLUTION, will boost your personal and professional growth while adding immense value to your résumé. So, I'll see you in the first class!
