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所在平台: Udemy |
课程主页: https://www.udemy.com/course/conflict-management-for-life-work/
课程评论：没有评论
**Coursera 课程总结：冲突管理（生活与工作）** 本课程旨在帮助您掌握积极处理和解决生活及工作中冲突的实用工具、技巧和策略。通过深入了解冲突管理，评估并识别自身冲突管理技能的改进空间，您将获得一系列行之有效的冲突管理方法。课程鼓励您在学习过程中应用所学知识，制定个性化的冲突管理行动计划，从而提升您在工作和生活中的冲突处理能力。 **课程内容包括：** * **引言：** 课程及讲师介绍。 * **什么是冲突管理？** 探讨冲突的定义、冲突管理的概念，以及冲突的迹象、原因和阶段。 * **您的冲突管理能力如何？** 通过冲突管理评估，审视现有技能并找出需要改进的方面。 * **冲突管理技巧与策略：** 学习并应用多种冲突管理技巧和策略，并完成练习以规划改进行动。 * **您的冲突管理计划：** 整合冲突管理评估结果和行动计划，系统性地提升冲突管理技能。 * **课程总结：** 对课程内容进行简要回顾。 **课程特色：** * **实践导向：** 课程注重实际应用，提供清晰的解释和丰富的信息，而非纯理论。 * **个性化发展：** 通过练习和评估，帮助您制定适合自己的冲突管理行动计划。 * **灵活学习：** 短小精悍的视频讲座，支持在电脑、平板或手机上随时随地观看，并可根据个人喜好调整播放速度。 * **互动性：** 课程包含需要完成的作业和最终的测学习评估，以巩固学习效果。 **学习目标：** 完成本课程后，您将： * 更深入地理解冲突管理。 * 清晰了解自己当前的冲突管理能力及待改进之处。 * 拥有一个切实可行的冲突管理技能提升行动计划。 * 掌握一系列实用的冲突管理技巧和策略，以积极有效地处理生活和工作中的冲突。 **温馨提示：** 本课程适合希望提升冲突管理技能的学员。如果您已具备丰富的冲突管理知识，建议仔细查阅课程大纲后再做决定。课程允许您根据自己的节奏和兴趣进行学习。
Do you want to learn more about how to positively manage and resolve conflict in your life and at work?Do you want to develop your conflict management skills for better relationships going forward?Do you want to improve some difficult relationships in your life and at work?This course is a practical action oriented course designed to give you the tools, tips & strategies to positively manage and resolve conflict in your life and at work.This course aims to give you an insight into conflict management, as well as to look at your own conflict management skills and identify the areas to improve on. The course will also give you a wide range of conflict management tools, tips and strategies to use to positively manage and resolve conflict in your life and at work.As you go through the course you will be able to apply the learnings and develop your own personalised conflict management action plan to develop your conflict management skills going forward.The course is designed to be practical and relevant to real life. It includes lots of ideas, tips and strategies, straightforward explanations and lots of information for you to use to improve how you handle, manage and resolve conflict. It is not a theoretical or academic course on conflict management.What are the course aims?The course aims to provide you with:* An insight into conflict management.* The opportunity to look at your own conflict management skills and identify the areas to improve on.* A range of conflict management tools, tips and strategies to use to positively manage and resolve conflict in your life and at work.* A personalised conflict management action plan to develop your conflict management skills going forward.What is included in the course?The course has the following sections:* Introduction: including an introduction to the course and the tutor* What is conflict management? including looking at conflict and what conflict management is, as well as the signs, causes and phases of conflict.* How is your conflict management? including a conflict management assessment, where you will complete an assignment to assess your current conflict management skills and identify areas to improve on.* Conflict management tips & strategies: including looking at a range of conflict management tips and strategies. This section also includes an assignment to complete to understand the action you want to take to improve your conflict management skills going forward.* Your conflict management plan: including your conflict management assessment and your conflict management action plan to improve your conflict management skills.* Course summary: including a short summary of the course.We have also included introductions and summaries throughout the course to help with learning.The course is in short bite sized lectures and you can see the detailed course content in the course curriculum.Practical activities - Developing your own personalised conflict management plan and a course quizThere are assignments to complete as you go through the course to develop your own personalised conflict management plan. These include an assessment of your current conflict management skills and developing your action plan to improve your conflict management skills going forward. There is also a short multiple choice quiz in the Summary section of the course for you to use to self assess your learning from the course.You will need to allow additional time in addition to the duration of the videos to complete the assignments and quiz.What will you learn?By the end of the course, you will:* Understand more about conflict management.* Understand your current level of conflict management skills and the areas you want to improve on.* Have an action plan in place for improving your conflict management skills going forward; and* Have access to a range of conflict management tips and strategies to use to positively manage and resolve conflict in your life and at work.Important notes & more about the courseIf you are already very knowledgeable about conflict management, this course may not be for you. Please check the curriculum carefully before signing up for the course.You can watch the lectures at your convenience on your computer, tablet or smart phone. You can choose to complete the whole course or just watch the lectures that are most relevant to you, whichever you prefer. You can watch each lecture in full or just the elements you want to watch and you can stop a lecture at any point if you want to study the content in more detail.You can watch the lectures at the preassigned speed or you can choose to speed up or slow down the lectures to suit your own preference. We have included links in the resource section of the Introduction video to the Udemy help section which explains in detail how to access and watch the course, so you can find out more about watching the course and adjusting the course settings (such as course speed) to suit your individual preferences. We have also included links in the resource section of the Course summary video to the Udemy help section which explains in detail how to download your course certificate after watching the whole course.Good luckGood luck with the course and I hope you find it invaluable.
