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所在平台: Udemy |
课程主页: https://www.udemy.com/course/conflict-management-for-business-executives/
课程评论:没有评论
**Coursera 课程总结:商业高管冲突管理** 本课程旨在为商业高管提供冲突管理的关键概念、核心策略和有效解决技巧。通过本课程的学习,学员将获得以下能力: * **降低冲突风险:** 掌握预防性措施,减少冲突发生的可能性。 * **解决各类冲突:** 能够有效处理一般性冲突,特别是商业和管理层面的冲突。 * **提升沟通与谈判技巧:** 在冲突情境下,更熟练地进行谈判和沟通。 * **优化员工管理:** 提升管理能力,更好地应对员工间的冲突。 * **倡导双赢心态:** 培养和实践“双赢”思维,寻求互利共赢的解决方案。 * **激发自我与他人:** 提升自我激励能力,并能激励团队成员。 **课程重点:** 本课程特别关注商业和行业领导者在实际工作中面临的典型冲突挑战。课程通过深入探索包括主动预防和冲突处理在内的通用工具,旨在帮助学员达成卓越的管理绩效。 **核心内容:** 课程将系统介绍各种冲突管理的理念、基本方法和处理途径。学员将全面掌握应对冲突所需的知识和技能,以更积极、更有效的方式管理团队和业务。
The module provides an introduction to concepts, essential strategies and conflict resolution techniques.The participants will have acquired the insights and capability needed to> reduce the risk of conflict> resolve conflicts in general and business/management conflicts in particular> negotiate and communicate better in conflict contexts> manage staff better> Explore Win-Win Attitude> Motivate Others and SelfFocus of the module is conflict challenges typically faced by leaders in business and industry in particular. The initiative is towards exploring the universal tools via the proactive measures and conflict handling in view towards excellence. This module will give an introduction to various ideas as well as fundamental methods and approaches for conflict resolution.The participants will have gained the knowledge and abilities necessary to> lessen the likelihood of a fight occurring> find solutions for disagreements in general, as well as disagreements about business and management in particular> become more adept in conflict-related negotiating and communication> handle workers better> Investigate the Win-Win Mentality> Inspire Both Yourself and OthersThe issues posed by conflict that are often encountered by leaders in business and industry in particular will be the primary focus of this lesson. The goal of the program is to achieve excellence by thoroughly investigating all available resources, including preventative actions and methods for resolving conflicts.