Conflict management: Prevention and resolution.

所在平台: Udemy

课程主页: https://www.udemy.com/course/conflict/

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课程简介

Coursera 上的冲突管理:预防与解决课程,由拥有丰富调解和沟通指导经验的 TJ Guttormsen 教授。本课程旨在帮助学员掌握减少冲突、有效解决冲突以及自信处理对抗性情境的技能。课程采用结构化、易于理解的方式,强调将冲突转化为健康、建设性的互动,以改善人际关系。学员将学习冲突管理基础知识、克服对冲突的恐惧、预防冲突的策略、提升关系的沟通技巧,以及一套详细的冲突解决步骤,包括准备工作和协商过程。该课程内容实用,提供清晰的指导和范例,目标是让任何人都能以简单、有建设性的方式处理冲突,适用于个人和职业生活。

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课程详情

Would you like to know how to reduce the amount of conflict you experience?Would you like to know exactly what to do to solve conflicts when they do happen?Would you like to be more comfortable dealing with conflict and confrontation in a productive way?This course, filmed in a high-quality studio - and taught by top-rated Udemy instructor TJ Guttormsen who has worked with conflict management since 2004 - will help you with all this and more!"Fantastic course easily explained and made simple in a highly structured and easy-to-follow format. It opened my eyes to an objective and sensible approach to conflict resolution. Fully recommend this course."- Paul M Dubal, Udemy student, 5 stars."I love the approached used to help us learn how to deal with conflict and the steps to take to work toward a win-win solution. Everyone needs to take this course - for both personal and professional situations!" - Sara J. Kegley, Udemy student, 5 stars.Conflict management helps us both at home and at work.When we know how to properly prevent and solve conflicts, we won't just improve our relationships, productivity, and overall well-being. We will also be able to handle a wide range of challenging situations and conversations both in our private and professional lives.TJ Guttormsen worked as a conflict mediator from 2004 till 2009, after which he started working as a communications coach.In the years since, he's taught conflict management skills to people across the world to help them improve both their professional and personal relationships.The content in this course has, until now, only been available on his live seminars and personal coaching - which people have paid in the thousands of dollars for.And it is designed to make anyone able to deal with conflicts in a simple and constructive way."Amazing course with a lot [of} valuable content! Very practical, leading you step by step on conflict resolution and with a lot of examples as well for clarification. Videos were short enough to keep you super focused! And the additional resources are super handy to use them when needed!"- Marina Andrikopoulou, Udemy student, 5 stars."This is an excellent course that helped me understand how to resolve conflicts constructively, strengthening relationships." - Hanna Zbroszczyk, Udemy student, 5 stars.The step-by-step conflict management method.It's important to note that this is not a course about how to "win the conflict".The method you'll learn in this course focuses on solving the current conflict and making sure it doesn't happen again. It aims to turn any conflict you experience into a healthy and constructive one, that will help improve your relationship in the future - regardless of who did what in the past.Using the step-by-step method you'll learn in this course, you should be able to solve any conflict where both sides want to put the issue behind them. And you'll also learn lots of communication techniques that will be helpful in all kinds of conversations - not just those about conflicts.To help you master all of this, the course covers a variety of important topics. Like:Understanding the fundamentals of conflict.How to overcome any fear or discomfort we might feel related to conflicts.What to do to minimize the number of conflicts we have in our lives.Communication techniques that will improve even conflict-free relationships.And a step-by-step structure for both the necessary preparations to successfully solve a conflict, and the conflict resolution conversation itself.So as you can see, this course aims to be the complete package.From making sure you're comfortable with conflict before it happens, to eliminating issues before they become conflicts, to walking you through exactly how to solve conflicts step-by-step when they do happen.If you're looking for something that will make dealing with conflicts an easy and straight-forward process, this is it.Sign up now, and become a master of conflict management in no time."The early stages of this course go through some fundamentals, then it turns into a super powered practical guidance on conflict management. I've purchased a couple of course on this subject but TJ's course is the best constructed, highest delivery and most practical course currently available on conflict management. A must follow if you are dealing with this issue on a regular basis." - Aurelie Harrison, Udemy student, 5 stars."Very thorough, in the beginning you realize that you still have a lot to learn. A great step by step, presentation well done."- Hischane Van Blommestein, Udemy student, 5 stars.

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