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所在平台: Udemy |
课程主页: https://www.udemy.com/course/comptia-a-core-1-220-1101-study-guide/
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**Coursera 课程总结：CompTIA A+ Core 1 (220-1101) 备考指南** 本课程是为帮助学员准备 CompTIA A+ Core 1 (220-1101) 认证考试而设计的**学习指南**。要获得 CompTIA A+ 认证，学员需要通过两门考试：Core 1 (220-1101) 和 Core 2 (220-1102)。 **Core 1 考试主要考察以下能力：** * **硬件与软件的安装、配置与维护：** 能够为终端用户安装、配置和维护计算机设备、移动设备及软件。 * **部件服务：** 根据客户需求为硬件组件提供服务。 * **网络基础与安全：** 理解网络基础知识，并应用基本的网络安全方法来缓解威胁。 * **故障排除与文档：** 能够正确、安全地诊断、解决并记录常见的硬件和软件问题。 * **客户支持：** 运用恰当的沟通技巧，应用故障排除技能为客户提供支持。 * **企业环境知识：** 理解脚本、云技术、虚拟化以及企业环境中多操作系统部署的基础知识。 **Core 2 考试内容涵盖：** * 操作系统 * 安全 * 软件故障排除 * 操作流程 通过本课程的学习，学员获得的知识和技能等同于在帮助台支持技术员、桌面支持技术员或现场服务技术员等岗位上积累 12 个月的实际工作经验。 **考试详情：** * 每门考试包含 60 道题目，考试时长为 90 分钟。 * 通过分数为 65%。 本指南中的内容示例旨在阐明考试目标，并不构成考试内容的完整列表。
Candidates are encouraged to use this study guide to help prepare for the CompTIA A+ Core 1 (220-1101) certification exam. In order to receive the CompTIA A+ certification, you must pass two exams: Core 1 (220-1101) and Core 2 (220-1102). The CompTIA A+ Core 1 (220-1101) and Core 2 (220-1102) certification exams will verify the successful candidate has the knowledge and skills required to:Core 1:• Install, configure, and maintain computer equipment, mobile devices, and software for end users• Service components based on customer requirements• Understand networking basics and apply basic cybersecurity methods to mitigate threats• Properly and safely diagnose, resolve, and document common hardware and software issues• Apply troubleshooting skills and provide customer support using appropriate communication skills• Understand the basics of scripting, cloud technologies, virtualization, and multi-OS deployments in corporate environmentsCore 2:• Operating Systems• Security• Software Troubleshooting• Operational ProceduresThis is equivalent to 12 months of hands-on experience working in a help desk support technician, desktop support technician, or field service technician job role. These content examples are meant to clarify the test objectives and should not be construed as a comprehensive listing of all the content of this examination.All exams includes 60 questions each with 90 minutes to complete. The passing score is 65%.
