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所在平台: Udemy |
课程主页: https://www.udemy.com/course/complex-problem-solving/
课程评论：没有评论
课程名称：掌握复杂问题解决技巧 课程概述：在项目失败或运营因意外问题停滞时，您是否感到无能为力？本课程为您提供逐步工具包，帮助您自信地应对任何复杂挑战。无论您是项目经理、IT专业人士，还是商业领袖，都能获得推动成功结果所需的技能。 为什么选择这门课程？ - 真实世界应用：适用于不同的行业和场景。 - 系统化方法：提供明确的框架来分解复杂问题。 - 改善成果：提高决策能力，节省资源，减少压力。 - 赋能：培养面对挑战的信心。 您将学到的内容： - 区分简单、复杂和复杂性问题。 - 制作有效的问题陈述。 - 应用KandF（KEPNER和FOURIE®）方法。 - 利用发散性与聚敛性思维。 - 优先解决问题以最大化影响。 - 识别根本原因以防止问题重复发生。 - 征得利益相关者的支持，选择最佳解决方案。 - 实施策略以避免未来问题。 您将发展的关键技能： - 发散性和聚敛性思维：产生和筛选想法 - KEPNER和FOURIE®方法：系统化的根本原因分析方法 - 系统性提问：收集优质数据，促进推理 - 风险评估：识别和缓解潜在风险 课程结构： - 课程概览 - 解决问题的困境 - 什么是复杂问题？ - 问题陈述的原则 - KandF问题解决导论 - 如何优先处理问题 - 如何识别问题 - 如何找到问题的根本原因 - 如何选择最佳解决方案 - 如何防止再次发生 关键要点：本课程是否适合您？ - 想要防止项目偏离轨道？ - 希望提高决策能力和节省资源？ - 准备自信地应对复杂挑战？ 立即注册，掌握复杂问题解决技巧，获得在职业生涯中卓越所需的技能、工具和信心。让我们继续学习、成长和有目的地领导。期待在课堂上见到您！ 重要说明：本在线课程提供1.5个单位的领导力及战略相关的持续教育学分（CEP）/专业发展单位（PDU）/继续专业发展（CPD）学分，适用于认证持有者。如需了解如何注册学分，请随时与我联系。
Tired of projects failing or operations halting due to unexpected problems? This course equips you with a step-by-step toolkit to confidently tackle any complex challenge. Whether you're a project manager, IT professional, or business leader, gain the skills to drive successful outcomes.Why This Course?Real-World Application: Applicable to diverse industries and scenarios.Systematic Approach: Structured framework for breaking down complex problems.Improved Outcomes: Enhance decision-making, save resources, and reduce stress.Empowerment: Develop confidence to address challenges head-on.What You'll Learn:Distinguish between simple, complicated, and complex problems.Craft effective problem statements.Apply the KandF (KEPNER and FOURIE®) approach.Utilize divergent and convergent thinking.Prioritize problems to maximize impact.Identify root causes to prevent recurrence.Select the best solutions with stakeholder buy-in.Implement strategies to avoid future problems.Key Skills You'll Develop:Divergent and Convergent Thinking: Generate and narrow down ideasKEPNER and FOURIE® Approach: Structured method for root cause analysisSystematic Questioning: Gather quality data and promote reasoningRisk Assessment: Identify and mitigate potential risksCourse Structure:Course OverviewThe Problem with Problem-SolvingWhat is a Complex Problem?Principles of Problem StatementIntroduction to KandF Problem-SolvingHow to Prioritize ProblemsHow to Identify the ProblemHow to Find the Root Cause of the ProblemHow to Select the Best SolutionLearn How to Prevent This from Happening AgainKey TakeawaysIs This Course Right for You?Want to stop projects from going off track?Aiming to improve decision-making skills and save resources?Ready to confidently tackle complex challenges?Enroll now to master complex problem-solving and gain the skills, tools, and confidence to excel in your career.Let's continue to learn, grow, and lead with purpose. See you in the class!ChristineKeep learning, keep innovating, and keep adapting!Important Note: This eLearning course offers 1.5 Units of Leadership and strategy-related Continuous Education Points (CEP) / Professional Development Units (PDU) / Continuing Professional Development (CPD) for certification holders. Don't hesitate to contact me to learn more about how to register your credits.
