Salesforce Customer 360 ( C360 ) Data Manager Zero to Hero

所在平台: Udemy

课程主页: https://www.udemy.com/course/complete-salesforce-customer-360-c360-data-manager/

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课程简介

课程名称:Salesforce Customer 360 (C360) 数据管理器从零到英雄 课程概述:本课程由一位获得10项认证的Salesforce专业人士授课,旨在帮助学员深入理解Salesforce Customer 360的细节。无论是否具备Salesforce相关知识,任何人都可以参加此课程。课程内容涵盖Salesforce的基础知识,对学生和专业人士均有帮助。完成此课程后,参与者将能够独立处理任何项目,因为课程详细讲解了Customer 360数据管理器的功能。同时,课程还附带丰富的资源和讲义,并特别提供了一个单独的环节,以便所有文档集中存放。课程完成后,学生如有任何疑问,可通过电子邮件与我联系以获得解答。我是一位获得Salesforce认证的专业人士,拥有为全球各种客户进行大规模实施的经验。根据我的经验,实施Customer 360为客户带来了极大的优势,使他们能够在一个地方获取客户的详细信息,从而更好地支持他们的现场团队。 课程重点内容: 1. 当前B2C问题 2. Customer 360如何帮助解决这些问题 3. 云信息模型的详细信息 4. Customer 360数据管理器的端到端功能 5. 数据管理器的作业自动化过程 通过本课程,学员将全面掌握Salesforce的Customer 360数据管理器,提升自己的职业技能。

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课程详情

Learn from a 10x certified Salesforce Professional. This course is designed to help understanding the detail about Salesforce customer 360. This course can be taken by anyone even if he / she doesn't have Salesforce knowledge. In this course basics of Salesforce are also covered. This training would be helpful both for students and professionals.After completion of this course participant will be ready to work on any project as this course has covered customer 360 data manager functionalities in detail.The rich level of resources is attached along with respective lectures and also one special segment is been provided where all documents are made available in a single place.Post completion of the course if students have any doubt then they can email to me for doubt clarification.I am Salesforce certified professional having experience of large implementation for various client across the globe. As per my experience working with clients, implementation of customer 360 has provided a great advantage to them as they get details of customers in a single place which help their field force a lot to deal with.Below is the key highlight of the course:1. Current B2C Problem2. How Customer 360 can help resolve the issue3. Detail about Cloud Information Model4. End to end functionality of customer 360 data manager5. Data Manager job automation process

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