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所在平台: Udemy |
课程主页: https://www.udemy.com/course/complete-aws-call-centervoip-course-bootcamp-zero-to-hero/
课程评论：没有评论
课程名称：亚马逊Connect AWS联络中心VOIP训练营，从零到英雄 课程简介：成为AWS呼叫中心电信工程师，学习2021年雇主急需的技能。本课程是Udemy上最全面且直观的AWS呼叫中心训练营课程，适合所有层次的学习者。无论您是第一次接触呼叫中心解决方案，还是想要深入了解AWS Connect或呼叫中心管理的基础知识，甚至希望探索AWS Connect中的高级人工智能（AI）功能，这门课程都能满足您的需求。 在课程中，我们将教授AWS Connect的使用，帮助您开启在AWS云中的职业生涯。同时，这也为小型、中型和大型企业退休本地呼叫中心并迁移至云端呼叫中心提供了可能。值得一提的是，亚马逊作为全球最大的组织之一，其整个呼叫中心都运行在AWS Connect上，所以如果亚马逊可以做到，其他公司也可以。 课程内容包括AWS脚本和聊天机器人文件，这些资源将提供在Udemy资源部分。课程将涵盖多种主题，课程结束时，您将能够自信地实施AWS呼叫中心解决方案，作为Cisco、Asterisk、Avaya、Five9、NiceInContact、Aspect、Talkdesk、Genesys、8x8、Serenova、EvolveIP等多种系统的替代方案。 您还将获得： - 课程更新的终身访问权限 - 快速友好的问答支持 这个课程为希望在AWS云呼叫中心领域发展的人士提供了宝贵的学习机会。
Become an AWS Call Center Telecom Engineer and learn one of the employers hard to find requested skills of 2021.This is the most comprehensive, yet straight-forward course for the AWS Call Center Bootcamp from zero to hero on Udemy! Whether you have never programmed a Call Center solution before, already know the basics of AWS Connect or Call Center administration, or want to learn about the advanced Artificial Intelligence (AI) features in AWS Connect, this course is for you! In this course, we will teach you AWS Connect which would help you kick start your career in the AWS cloud. This would also help small, mid, and even large-size companies to retire on-prem call centers and potentially make a move to the cloud call center. Just for a side note Amazon one of the largest organizations on the planet runs their entire call center on AWS connect so if Amazon could do then other companies as well.AWS Scripts and ChatBot Files are included with this course under the Udemy Resource section.We cover a wide variety of topics, including:By the end of this course, you will be confidently implementing AWS Call center solution as an alternative to Cisco, Asterisk, Avaya, Five9, NiceInContact, Aspect, Talkdesk, Genesys, 8x8, Serenova, EvolveIP, Telecom System, and many more.You'll Also Get:Lifetime Access to course updatesFast & Friendly Support in the Q & A section
