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所在平台: Udemy |
课程主页: https://www.udemy.com/course/community-management-everything-you-need-to-know/
课程评论：没有评论
课程名称：社区管理：你需要知道的一切 课程概述：本课程全面探讨社区管理，从社区的早期阶段到所有社区经理必须掌握的知识，帮助他们成长和发展社区。课程中分享了许多我个人在社区管理中的经验教训，为学员提供探索各种成功角色所需知识的机会。课程内容涵盖了从建立和维护社区，到社区心理学、品牌塑造、内容创作、危机管理，以及数据收集与分析的方方面面。 我们不仅将讨论如何启动和发展一个社区，还会涉及许多当前社区经理通常避而不谈的主题，例如社区背后的心理学和危机管理。每个模块都包含测验，以检查学员对内容的理解，同时增强他们对自己技能和知识的信心。整个课程探索多个主题，旨在统一社区经理在各类商业和环境中的角色，为关注在线社区或客户的任何商业环境提供可转移的知识和技能。
This course is all about community management right from its early stages to things that all community managers must know as they work to grown and develop communities. Lots of lessons learnt that I have picked up through my own personal adventures into community management, giving people a chance to explore all types of knowledge to succeed in this role. In the course I cover everything from firstly building and maintaining a community, to the psychology of community, branding, content creation, crisis management and data and feedback gathering and analysis. Not only do we look at how to initially start and grow a community but we also cover topics that many current community managers shy away from, such as psychology behind communities and crisis management. Quizzes are involved in each of the modules to check for your understanding of the content but to also give you the confidence you have developed your own skills and knowledge.A full course exploring multiple different subjects in an attempt to standardise the role of a community manager across all working business and setting types, with lots of knowledge and skills that can be transferred to any business setting looking after a community or customers online.
