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所在平台: Udemy |
课程主页: https://www.udemy.com/course/communication-skills-for-resolving-conflict/
课程评论：没有评论
**课程名称：** 沟通技巧、个人发展与谈判 (Communication skills, personal development and negotiation) **课程概述：** 本课程源于多年的企业竞争环境实战经验，旨在帮助学员掌握清晰沟通、有效表达观点以及应对利益冲突的能力。讲师作为项目经理和企业培训师，运用其提炼出的方法和工具，成功帮助学员提升效率，清晰表达思想，并理解冲突中的对方。课程还专注于提升个人发展和解决冲突的技能，特别是通过教授识别冲突根源、处理不同类型冲突以及在冲突中有效沟通的技巧。学员将学到如何更有效地沟通，并根据目标和情境应用各种冲突解决技术。完成课程后，学员将能更快地化解和规避冲突，并能将所学技能应用于面试团队合作问题，理解他人行为，以及在关键时刻用恰当的言语缓解冲突。 **推荐人群：** 任何希望以有意义且及时的方式解决冲突，并致力于个人发展、追求更平静生活的人。 **课程价值：** * 提升沟通效率和清晰度 * 增强冲突识别、管理和解决能力 * 深化对他人行为和动机的理解 * 提高团队协作和客户满意度 * 减少团队人员流失 * 为面试中的团队合作问题提供有力支持
This communication course has been build through years of working in a competitive corporate environment where you need to be able to communicate clearly and get your point across to multiple parties that may have contradicting interests. I have successfully applied the methods and tools described in order to achieve the objectives I had. Experience together with soft skills courses and trainings have developed my skills and the capacity to see past conflict in order to achieve my goals.My work as both a project manager and a corporate trainer have helped me refine my techniques and skills while also confirming that there is added value brought in the life of the participants through the topics discussed. Teams which have participated in this course have reported an increase in efficiency, the ability to formulate clear ideas and to understand the people that they are in conflict with. Project managers and delivery leads have also confirmed and increase in client satisfaction and a decrease in team turnover while fostering a collaborative environment where experience is shared and new joiners are helped by seniors. I will guide you through all you need to know in order to improve your communication skills and conflict resolution skills. During our time together you will learn about verbal communication, how to resolve conflicts, how to manage conflicts and how to communicate effectively.After you have enrolled to the course you will learn about identifying the root cause of the conflict and how to deal with the different conflicts that may arise. We will be talking about multiple subjects and also deep diving into them for a more profound experience and also in order to provide examples and give you a better understanding. After this you will be able to better define communications, to communicate effectively and to apply various resolution techniques based on your goals and situational context. After you finish this course you will gain valuable skills that will show you how to resolve conflicts, help you mitigate conflicts and reach a resolution much faster than before. You will also be able to use the skills gained here in interview questions about teamwork before hiring someone, you will be able to see why people are behaving like they are and also know exactly what needs to be said in order to mitigate the conflict. I would recommend this course for anyone who is interested in solving conflicts in a meaningful and timely manner. Enroll now in order to start working on your personal development and move towards a more calm and peaceful life.
