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所在平台: Udemy |
课程主页: https://www.udemy.com/course/communication-skills-for-managers/
课程评论：没有评论
**Coursera 课程总结：新晋管理者必备沟通技巧** 这门 Coursera 课程“新晋管理者必备沟通技巧”旨在帮助新任和有志成为管理者的人士，以及团队领导者和所有管理团队的人员，发展和巩固沟通技能。课程强调沟通的技巧性，将引导您掌握并精通“沟通的艺术”。 **课程内容亮点：** * **丰富的学习资源：** 课程包含超过 40 项以证据为基础的沟通技巧和最佳实践，旨在增强您自信而有影响力地沟通的能力。 * **多样的学习方式：** 提供实例、练习、指南、分步说明以及可下载的课程工作簿。 * **系统化的结构：** 课程主体由 8 个部分组成，每个部分都包含一个练习、一个技巧提示，以及一个趣味性测试，以巩固学习内容。 **学习这些课程将为您带来诸多益处：** * **提升沟通意识：** 深刻理解有效沟通的重要性。 * **理解人际风格：** 识别自己及团队成员、合作伙伴的性格类型，以更好地建立联系。 * **灵活适应：** 通过练习提高适应性和灵活性，与他人更好地沟通。 * **掌握提问技巧：** 学习并运用有效的提问方法。 * **增强团队效能：** 提高员工敬业度、激励性和工作表现。 * **引导变革：** 更有效地带领团队应对工作场所的变化。 * **提供建设性反馈：** 掌握提供有益反馈的指南。 * **实现目标对齐：** 确保团队和组织目标一致。 * **建立稳固关系：** 建立牢固的职业关系。 * **激发创新：** 营造鼓励创新和创造力的团队文化。 * **改善客户关系：** 提升与客户的互动效果。 * **减少冲突：** 降低冲突发生率，并能更好地化解冲突。 * **减少误解：** 避免不必要的误会。 * **提高效率：** 减少因问题处理而浪费的时间。 * **优化决策：** 提升决策质量。 * **增强自信：** 获得授权感和自信心。 * **成为杰出管理者：** 最终成为一名出色的管理者。 **课程定位与对象：** 这是一门入门级课程，涵盖了多种重要的沟通技巧。这些技巧本身也可以作为更深入学习的主题。完成本课程后，您可以根据自己的需求选择更高级别的单项技能课程进行深造。 **您的管理者生涯很大程度上将取决于您的沟通能力。好消息是，有效的沟通是可以学习的，而本课程是掌握这些技能的绝佳起点。** **适合人群：** 如果您是管理新人、渴望晋升管理职位，或者在管理岗位上希望提升沟通影响力的在职管理者，那么这门课程非常适合您。 **立即报名参加“新晋管理者必备沟通技巧”，您将获得即时访问权限，并且可以放心，Udemy 提供 30 天“无理由”退款保证。**
This course is designed to help develop and strengthen communication skills for aspiring and new managers, supervisors, business owners, leaders, and anyone else who manages a team.Effective communication is above all skilful communication; and so in this course you will be introduced to the key areas you need to focus on and become proficient in, in order to develop and fine tune ‘communication mastery.'What you will learn and what is included:over 40 evidence-based communication-related learnings and best-practices are included in this course, each designed to strengthen your ability to communicate with confidence and influence.examples, exercises, guidelines, step-by-step instructions, and a downloadable course workbook.the main body of the course consists of 8 sections, and each section includes: a section exercise, a section tip, plus a quiz for fun and to check your understanding of the section content.The following are some of the benefits you will enjoy when you implement the course teachings:Appreciate the importance of effective communicationBenefit from understanding personality styles, yours and that of your team and others you interact withBetter relate to others by practising versatility and adaptabilityImplement effective questioning techniquesEnjoy stronger employee engagement, motivation, and performanceBetter able to guide your team through workplace changesFollow guidelines for constructive feedback skillsQuality goal alignment of team and organizational goalsBuild strong professional relationshipsBetter able to foster a team culture of innovation and creativityEnhanced customer relationsLess conflict and better able to diffuse conflict when it does occurLess misunderstandingLess wasted time having to address issuesEnhanced decision-makingFeel empowered and confidentBe a great manager!!!As mentioned above, this is an ‘introductory' level course that addresses numerous communication skills. These are in themselves stand-alone courses. After completing this course, if you identify and wish to further develop a particular communication based skill you could enrol in an advanced course that focuses exclusively on your chosen topic.To a large extent, your success as a manager will depend on your communication skills.. the good news is that effective communication is a skill that can be learned, and this course is an excellent introduction to these skills.Who should attend? This course is for you if you are new to management or aspiring to a management position. It is also suitable if you have been in a management position for some time and wish to become more impactful when communicating.Enrol now in "Essential Communication Skills for First-time Managers". You will gain immediate access with peace of mind knowing that Udemy offers a 30 day ‘no questions asked' money-back guarantee.
