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所在平台: Udemy |
课程主页: https://www.udemy.com/course/communication-skills-and-strategies-for-effective-sales/
课程评论:没有评论
课程名称:有效销售的沟通技巧与策略 课程概述:本课程旨在帮助企业家和销售人员提高沟通能力,通过深入、有效的方式与潜在客户和现有客户建立深厚的联系,以实现高达40%的销售收入增长,培育忠诚且积极参与的客户。讲师凭借在全球酒店业领导销售与市场团队超过12年的经验,成为沟通领域的专家。在这个短小而精炼的课程中,您将学习到: - 沟通的基础知识、类型及其在销售环境中的重要性 - 非语言沟通的重要性、其渠道及相关统计数据,以展示在日常沟通中(包括商业与休闲场合)非语言沟通所占的比例 - 身体语言的艺术,帮助您识别对方在沟通中自愿或非自愿传达的重要信号,从而为您打开新的沟通渠道 - 处理投诉的最有效系统,将负面体验转变为积极体验 - 商业沟通的最佳实践,包括成功网络活动的破冰技巧 - 最佳销售成交技巧,使您能将销售成交率提升至90% 本课程将为您提供实用的沟通技巧与策略,以提升销售业绩和客户满意度。
My course on Communication Skills - designed with sales in mind, helps entrepreneurs and salesmen learn how to connect with their prospects and clients in deep, meaningful and efficient manner, so you can achieve even 40 % higher sales revenue with loyal and engaged customers! During my 12 years of leading sales & marketing teams mainly in hotels all around the world, I had a great opportunity to become a communication expert. During this short, but condensed course, you will be able to learn and discover:- everything about the basics of Communication, its types and most important roles in sales setting- the utter importance of nonverbal communication, its channels and statistics - to show you what percentage of it is used during our daily communication - both in business and casual settings- the art of Body Language. You will be able to recognize the most important cues that your conversational counterpart sends both willingly an unwillingly. This will give you a great advantage and will open up the whole new communication channel for you- the most effective system to deal with complaints and turn negative experiences into positive ones- communication best practices for business - communication icebreakers, very helpful to make any networking event successful - best sales closing techniques - be able to close up to 90 % of your sales