Communication for Technical Professionals

所在平台: Udemy

课程主页: https://www.udemy.com/course/communication-for-technical-professionals/

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课程简介

课程名称:技术专业人员的沟通课程 课程概述: 在工作中,您是否感到沟通困难?您的解释是否难以被理解?如果是的话,这门“技术专业人员的沟通课程”将为您提供帮助。您将学习一些简单的框架,让您能够以所有人都能理解的方式进行沟通,无论主题是什么。 课程讲师Chris在工程和IT领域拥有丰富的职业背景,现为沟通技巧的作者和讲师。他曾在国际商学院教授课程,并为北约、谷歌等组织进行培训。他所教授的方法被学员赞誉为极具实用性和改变游戏规则的沟通技巧。 学习内容: - 本课程将教授一个适用于几乎任何工作沟通场合的五部分框架。您将学会如何与非技术听众沟通,确认最适合目标受众的沟通风格及方法。 - 课程内容分为小部分,短视频提供特定框架或技巧,旨在提升您的沟通结构和清晰度。每节视频后有快速活动帮助您应用所学,发展出适合个人风格的方法。 课程优势: - 学会创建相关信息,简化复杂想法,以无行话的方式进行沟通。 - 不再遭遇他团队理解困难的挫败感,增强您在向高层领导汇报时的自信心,确保您的信息被理解。 避免的常见问题: - 过多细节 - 行话过多 - 表达不清晰 - 听众无法理解 - 信息重要性难以看出 实现的目标: - 向无技术背景的人清晰解释事物 - 与任何听众(特别是非技术听众)沟通 - 快速创建量身定制的信息 - 向高管传达所需信息 - 吸引听众注意 - 生成简单的信息 - 去掉行话,确保信息易于理解 适用情境: - 与不同团队或部门沟通 - 更新高层领导和高管 - 向非专家解释工作 - 提交提案和创意获得批准 - 讨论需求 - 教育听众 - 进行状态更新、分享工作 - 解决问题、推介创意、请求帮助等 常见问题解答: - 课程是否适合技术性很强的工作?当然适合!课程提供了逐步的方法,帮助您调整信息以适应不同听众。 - 这门课程会帮助我与其他团队沟通吗?是的,这是课程的主要目标之一,帮助您与任何听众清晰沟通,尤其是团队外的人员。 - 课程是否适合与高层利益相关者沟通?当然,课程中介绍的框架能够帮助您将信息结构化,并让重要性清晰可见。 - 是否需要完成整个课程才能获得实用价值?不需要,课程设计为可以立即使用,每个部分提供的方法,您可以在观看视频后迅速应用。 - 完成课程所需时间?课程视频时长为4小时,练习活动需额外时间,预计总时长约6小时,您可以自定进度完成。 通过本课程,您将能在各类工作场合中提升沟通能力,确保您的信息被有效理解。

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课程详情

Get Your Message Across At WorkDo you struggle to get your message across at work? Are your explanations not being understood? Do your business stakeholders, your boss, or other leaders, say you need to learn to speak their language?If yes, the "Communication for Technical Professionals" course will help. In it, you'll learn simple frameworks for communicating in a way that everyone will understand. No matter what the topic is.My name is Chris and I've had a career in engineering and IT and now I'm a communication skills author and instructor. I've taught at international business schools and trained people in organisations like NATO and Google. The methods in this course are regularly described as some of the most practical and game-changing communication methods the participants have ever seen.Learn a 5-part frameworkIn this course you'll learn a 5-part framework you can use in almost any communication situation at work. I'll show you how to talk to non-technical audiences. How to work out the communication style that works best for your audience and the approach that gets your message across.The course is split into small, easy to follow parts. Each short video provides a specific framework or technique that will improve the structure and clarity your communication. The video lessons are supported by quick activities to help you apply what you learn and develop the methods to fit your personal style.Relevant, relatable, simple, and jargon-free communicationYou'll discover how to create relevant messages, simplify complex ideas, and communicate them in a way that is jargon-free.By using what you learn you'll no longer suffer the frustration of other teams not understanding you. Say goodbye to the fear of presentation to senior leaders and have confidence your messages are understood.The result is anything you say will be understood by any audience.Avoid these common problems:Too much detailToo much jargonUnclear presentationsPeople not understandingYour audience not seeing why your message is importantAchieve these goals:Explain things clearly to people with zero technical backgroundCommunicate with any audience (especially non-technical audiences)Quickly create tailor-made messagesGive executives what they need/want to hearGet people's attentionCreate simple messagesBe jargon-free / stop using jargonBe understoodImprove your communication in almost all work situations, including:Talking to different teams or departmentsUpdating senior leaders and executivesExplaining your work to non-expertsGet approval for proposals and ideasTalking about requirementsEducating an audienceGiving status updatesSharing your workSolving problemsPitching an ideaAsking for helpAnd moreFrequently Asked QuestionsQ: My work is very technical. Will this course help me talk to the business teams?A: Absolutely yes! The methods in this course are a step by step process to create a message that is suited to your audience. If you need to talk about a technical topic to a non-technical audience the methods in this course will show you how. There are simple scripts to help build an understandable message. The course includes 10+ methods to simplify a message and examples that are specifically designed to show how to explain incredibly complex and technical ideas to non-technical audiences.Q: Will this course help me communicate with other teams?A: YES! That's one of primary goals of this course, to help you communicate clearly with any audience - especially people outside your own team. When you use the methods in this course, you will improve the way you communicate with someone outside your team. You'll understand what approach will help them understand and the type of information to include to make sure you get their attention and help them see why your message is important. When you use these methods your messages will be relevant, relatable, simple, and jargon free. This course helps when communicating with any audience - Internal, external, executives, people higher or lower in your organisation, and more. The methods you learn in this course are applicable to any situation where you want people to understand what you are saying, recognise the importance of your message, and quickly understand without the need for detailed explanations.Q: Will this course help me when talking or writing to senior stakeholders and executives?A: Yes it will. Executives and senior leaders appreciate well-structured communication that focused on topics relevant to their goals and objectives. The frameworks in this course show you how to make any message relevant to any audience. The methods you'll learn show how to make the impact of your message clear and how to relate it to the specific goals and outcomes the executives care about. Executives and senior leaders will appreciate the clear way you structure messages and are likely to be impressed with the clarity of your communication. If you've ever been told you need to be "more strategic" or "Learn to speak their language" you will learn those skills in this course.Q: Do I have to complete the whole course before I get any real value?A: No - the content of the course is designed to give you tools you can use right away. You can use the methods in each section as soon as you have finished watching the videos. The more of the course you complete the more benefit you'll get, but you can start using what you learn long before completing all 4 hours of lessons.Q: How long does it take to finish the course?A: The lessons are between 5 and 15 minutes long and the total video duration is 4 hours. The activities take additional time so you should expect to spend 6 hours in total. The videos are self-paced and you can complete them at your own pace.

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