|
所在平台: Udemy |
课程主页: https://www.udemy.com/course/communication-for-geeks-tools-process-map/
课程评论：没有评论
课程名称：有效沟通技巧：流程图 课程概述： 本课程旨在教授如何通过流程图有效沟通，以提升工作效率及解决操作问题。课程强调，虽然面对困境，但学会用图表传达信息可以更清晰地展示问题和方案。您将学习如何在内部和外部推广自己的想法，并在面试中运用流程图来引导对话，避免简单的问答。 课程着重于基于真实案例的实用演示，而非花哨的图形，采用传统的方法，例如在墙上使用棕色纸和马克笔，以及便签纸。有效的职场沟通是职业发展的关键，工程师、程序员、项目经理和顾问们都可以借助流程图来促进沟通，"销售"自身的创意。 该课程还将介绍泳道流程图，并结合讲师在管理咨询中的实际案例，展示如何利用流程图“销售”理念。通过正确使用这一沟通工具，您将能更轻松地推销自己的想法，为职业发展铺平道路。 在课程结束后，您将能立即运用所学知识，迈出追求卓越运营的第一步。
Communication 601: Process Mapping - Communicating Processes*** IT'S A GREAT TOOL AT A JOB INTERVIEW!! ***You know there's a problem in your operations, you know it could be more efficient, but how to you communicate it? Yes, a picture is worth 1,000 words....We will teach you how to use a simple and extremely effective business communication tool.You will learn how to sell your ideas internally and externally.Need job interview skills? Use a process map to spark a conversation instead of a question and answer disaster.You will be able to use this tool immediately after taking this class.The first step in process improvement is understanding what you have. Here's how to take the first step towards Operational Excellence.We don't use cartoons, there are no fancy graphics....just a real world example and a step by step demo of how to create and use a multifunctional process map.We're old school: brown paper on the wall, a few Sharpie's® and a stack of Post-it® notes. Effective communication in the workplace is the key to advancing, but how exactly do you do that? How can you actually improve workplace communication? Engineers, programmers, project managers and consultants all need some tools to help them "sell" ideas. One of the most useful - but underappreciated - is a multifunctional process map. The process map is mentioned and required in ISO 9000, Six Sigma and lean manufacturing, but you don't need those complex methodologies to take advantage of this useful tool. We will demonstrate the swimlane processs map with a case study based on the instructor's work in management consulting. The case is an example of how you can use a process map to "sell your ideas." If you use this communication tool correctly, your "sale" should be much easier….and that's a great way to build a career.
