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所在平台: Udemy |
课程主页: https://www.udemy.com/course/communication-for-business-owners-directors-managers/
课程评论:没有评论
**课程名称:** 职场沟通:助您成为更好的管理者 **课程简介:** 本课程是一门实操性强、注重行动的课程,旨在帮助企业主、总监和管理者提升职场沟通和人际关系能力。通过深入了解沟通的成本与挑战,学员将能分析自身在沟通和关系建立方面的不足,并制定个性化的改进计划。 **课程目标:** * 深入理解沟通和人际关系技巧及其挑战。 * 识别并分析个人在沟通和人际关系方面的挑战。 * 提供实用的沟通工具、技巧和策略,提升职场沟通效率。 * 学习核心沟通技巧,并了解如何在工作和业务中应用。 * 帮助学员制定个性化的沟通行动计划,持续改进沟通和人际关系。 **课程内容:** 课程共分为以下几个部分: 1. **引言:** 介绍课程内容和讲师。 2. **沟通的成本与挑战:** 分析不良沟通和人际关系带来的负面影响,以及职场沟通的普遍挑战。 3. **沟通自我分析:** 通过练习,帮助学员审视自己在工作和业务中的沟通挑战。 4. **核心沟通技巧:** 提供实用的沟通技巧和策略,并包含练习,促使学员思考如何改进。 5. **应用沟通技巧:** 教授如何在不同职场情境下应用核心沟通技巧,同样包含实践练习。 6. **沟通计划:** 引导学员制定包含个人沟通挑战、改进行动和策略的计划。 7. **课程总结:** 对课程内容进行回顾,提供自我评估测验和技巧清单。 **学习方式:** 课程采用短小精悍的讲座形式,学员可根据自己的节奏观看。课程包含实际操作练习,以帮助学员制定个性化的沟通行动计划。课程最后设有简短的测验,供学员自我评估学习效果。 **课程亮点:** * **实用性强:** 课程内容直接面向职场实际应用,而非纯理论。 * **个性化:** 引导学员制定专属的沟通改进计划。 * **灵活自主:** 学员可自由选择观看内容,调整学习速度。 **适合人群:** 希望提升职场沟通和人际关系能力的管理者。 **注意:** 如果您已具备丰富的沟通知识,本课程可能不适合您。
Do you want to be a better communicator at work and in business?Do you want to learn more about communication skills and how to apply these at work and in business?Do you want to understand your own communication and relationship challenges and identify the areas where you want to improve?This course is a practical, action oriented course designed to give you the tools, tips and strategies to improve your communication and relationships at work and in business.The course aims to give you an insight into communication and relationship skills and the challenges of communication and building relationships. You will understand your own communication and relationship challenges and identify the areas where you want to improve. The course will explain the core communication skills and how you can apply these at work and in business and give you a range of communication tools, tips & strategies to use at work or in your business to be a better communicator. As you go through the course you will develop a personalised communication action plan to improve your communication and relationships going forward.The course is designed to be practical and relevant to real life. It is not a theoretical or academic course on communication.What are the course aims?The course aims to:* Give you an insight into communication and relationship skills and the challenges of communication and building relationships.* Look at your own communication and relationship challenges and identify the areas where you want to improve.* Provide you with a range of communication tools, tips & strategies to use at work or in your business to be a better communicator.* Look at the core communication skills and how you can apply these at work and in business.* Enable you to develop a personalised communication action plan to improve your communication and relationships going forward.What is included in the course?The course has the following sections:* Introduction: including an introduction to the course and the tutor* Communication costs & challenges: including looking at the costs of poor communication and relationships and the challenges of communication and relationships in the workplace.* Your communication analysis, including an exercise to look at your own personal communication challenges at work and in business.* Core communication skills - tips & strategies: including looking at a range of core communication skills tips & strategies. This section also includes an exercise to understand what you are going to do differently to improve your communication skills.* Applying the communication skills - tips & strategies: including looking at a range of tips & strategies in how you can apply the core communication skills in different workplace situations. This section also includes an exercise to understand what you are going to do differently in applying the communication skills.* Your communication plan: including your own communication challenges and action plans to improve your communication and in applying the communication skills.* Course summary: including a short summary of the course, a course quiz to self assess your learning and a checklist of all the tips and strategies covered in the course.We have also included introductions and summaries throughout the course to help with learning.The course is in short bite sized lectures and you can see the detailed course content in the course curriculum.Practical activities - Developing your own communication plan and a course quizThere are exercises to complete as you go through the course to develop your own personalised communication action plan. These include understanding your own communication and relationship challenges and what actions you are going to take and what strategies you will follow to improve your communication and relationships at work and in business. There is also a short multiple choice quiz in the Summary section of the course for you to use to self assess your learning from the course.You will need to allow additional time in addition to the duration of the videos to complete the worksheets and quiz.What will you cover on the course and what will you learn?As you go through the course you will be looking at your own communication and relationship challenges, the impact on you, your work and your business, how to improve your own communication skills and how to apply these communication skills at work and in business.By the end of the course you will have a better understanding of your own communication, know what your communication and relationship challenges are, have an action plan for improving your communication skills and an action plan as to how you will apply these communication skills at work and in business.Even if you are not finding communication difficult at the moment, you will have the opportunity to review you, your work and your business and to decide on actions to enhance your communication and relationship skills and their application.Important notes and more about the courseIf you are already very knowledgeable about communication, this course may not be for you. It includes an insight into communication skills and the challenges of communication and relationships, practical communication tools, tips and strategies that you can use to be a better communicator at work or in your business and an opportunity to develop your own communication plan, some or all of which you may already know a lot about. You can watch the lectures at your convenience on your computer, tablet or smart phone. You can choose to complete the whole course or just watch the lectures that are most relevant to you, whichever you prefer. You can watch each lecture in full or just the elements you want to watch and you can stop a lecture at any point if you want to study the content in more detail.You can watch the lectures at the preassigned speed or you can choose to speed up or slow down the lectures to suit your own preference. We have included links in the resource section of the Introduction video to the Udemy help section which explains in detail how to access and watch the course, so you can find out more about watching the course and adjusting the course settings (such as course speed) to suit your individual preferences.We have also included links in the resource section of the Course summary video to the Udemy help section which explains in detail how to download your course certificate after watching the whole course.Good luckGood luck with the course and I hope you find it invaluable.