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所在平台: Udemy |
课程主页: https://www.udemy.com/course/communication-and-change-management/
课程评论：没有评论
课程名称：沟通与变革管理 课程概述：本课程结合了我的《沟通基础》课程和《医疗变革管理》的最佳内容。课程主要涵盖以下两部分： 1. **沟通**：在组织中，您是否听到过有人说“我们需要改善这里的沟通！”沟通障碍对个人、人际关系、团队、部门乃至整个组织都有影响。虽然我们常被告知需要改善沟通，但通常缺乏实际的例子或技巧。此课程旨在解决这一问题，提供常见沟通问题的实际例子和解决方案。 2. **变革管理**：本课程特别为缺乏变革管理基础知识的医疗项目负责人设计。我们将介绍人们如何适应变革，以及项目生命周期的概述。随后，我们将结合变革管理原则与项目生命周期，逐阶段分析医疗项目中常见的变革障碍。同时，您将在课程中有机会应用所学的变革管理原则。 作为一名物理治疗师，我曾负责需要行为改变的项目，但对变革管理的理论、模型或工具缺乏正式知识。如果我们的项目目标是在工作流程或实践变更中提升新组织倡议的采纳率，那么变革管理将是确保项目成功的关键环节。 本课程的目标是为您提供经验教训、我希望我曾经知道的知识，以及一些基本工具，以帮助您在组织中成功沟通和实施变革！让我们开始这段旅程吧！ **继续教育说明**： - **PMP®证书持有者**：本课程内容适合自我记录为1.5 PDUs，属于教育类别的核心技能部分。完成课程后，您需要手动登录PMI®账户并自行输入PDUs。 - **物理治疗师/PTA**：该课程已获西弗吉尼亚州物理治疗委员会(WVBOPT)批准，适用于2025年的物理治疗师和物理治疗助理，授予1个继续教育学分。若您需要获得适当的课程证书，请联系我以获取详情。 感谢您的参与！
This course is a combination of the best content from my Communication Basics course and Change Management in Healthcare. Below are overviews of what is covered in this course:Communication: Have you ever heard someone at your organization say, "We need to have better communication around here!". Communication barriers affect individuals, personal relationships, and certainly impact teams, departments, and entire organizations. We're often told that we need to improve communication but aren't always given practical examples or tips on how to accomplish that. That's the main problem I was trying to solve when I created this course!In this course, you'll find practical examples of common communication issues and tips and tricks on how to resolve them. Change Management: This course is designed for healthcare project leads with limited formal background in change management fundamentals. We'll cover an introduction to how people navigate change and, an overview of the life cycle of a project. From there, we'll intertwine both change management principles and the project life cycle by reviewing some common barriers to change in healthcare projects throughout each stage of the project life cycle. Periodically throughout the course you'll have time to apply the change management principles you just learned.As a physical therapist, I was tasked with managing projects that required behavioral change, but I had no formal knowledge of change management theories, models, or tools to help manage that process. If a goal of our projects is to improve adoption of a new organization initiative, especially ones that involve workflow changes or practice changes, change management is an integral piece to ensuring that our projects are a success!The goal of this course is to provide you with lessons learned, 'what I wish I had knowns', and basic tools to set you up for successfully communicating and implementing change at your organizations!Let the journey begin!CONTINUING EDUCATION NOTES:PMP(R) Certificate Holders: This course content is appropriate to be self-logged for 1.5 PDUs in Power Skills under the Education category. Nothing will be automatically added to your Dashboard after taking this course. You will have to manually log into your PMI(R) account and self-enter the PDUs in your Dashboard. Please message me with any questions on how to log your PDUs.Physical Therapists/PTAs: For the year 2025 - This course is approved for 1 continuing education credit by the West Virginia Board of Physical Therapy (WVBOPT) for physical therapists and physical therapy assistants in the United States. Please message me for details on obtaining the appropriate course certificate if this applies to you. (Note: Credit can only be awarded to each participant one time, as it is the same course being presented in multiple packages. Message me with any questions. Participants licensed in other states are responsible for checking if their state of licensure will accept the WVBOPT approval) Thank you!
