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所在平台: Udemy |
课程主页: https://www.udemy.com/course/commonsensical-requirements-gathering/
课程评论：没有评论
**课程名称：** 常识性需求收集 (CommonSensical Requirements Gathering) **课程概述：** 本课程聚焦于 BABoK (商业分析知识体系) 的第二大知识领域：**引言与协作**，具体涵盖 **4.1 准备**、**4.2 执行** 和 **4.3 确认引言** 这三个部分。 需求引言并非简单的信息收集。需求往往不是现成的、等待被发现并记录下来的。许多时候，用户或客户自己也未能完全明确自己的需求；而那些看似显而易见的“需求”也常常是错误或不完整的。因此，需求引言的核心在于通过**寻求、揭示、获取和阐述**来学习和理解真实的需求。 课程认为，要像顶尖专家一样进行需求引言，就需要向以下三类“专家”学习： 1. **FBI 特工：** * 理解基本人性本能及其运用技巧。 * 掌握何时使用何种技术、方法和工具。 * 学会识别并应对信息提供者的抵触心理。 2. **青春期少年的母亲：** * 学习如何提出深入、探究性的问题。 * 掌握何时运用“严厉的爱” (tough love)。 * 让对方感受到你始终以其最佳利益为出发点。 3. **两岁的好奇宝宝：** * 学习如何带着很少或零假设进入情境。 * 不怕用不同方式重复提问。 * 理解“为什么”的强大力量。 本课程旨在帮助学习者掌握这些“常识性”的方法，从而更有效地进行需求收集和理解。
This course focuses on the 2nd BABoK Knowledge area: Elicitation and Collaboration. Specifically sections 4.1 to 4.3 Preparing, Conducting, and Confirmation Elicitation.Requirements elicitation is not simply gathering requirements. Requirements are not just laying around waiting for you to pick them up and write them out. Many times the users or clients themselves are not sure of what they want. All too often the most obvious requirements are wrong or incomplete. Requirements elicitation is all about learning & understanding the need by seeking, uncovering, acquiring, and elaborating.CommonSense tells us if we want to elicit the requirements like the best of them, we need to learn from the experts.Who are the experts at asking questions and getting answers? The top three answers:FBI AgentsMothers of TeenagersCurious 2 Year OldsLike an FBI Agent: Understand basic human instincts and how to use them to your advantage; Which Techniques, Approaches, and Tools to use and when to use them; How to identify when someone is resistant to provide you with the information you need.Like a Mother of a Teenage: Learn how to ask probing questions; When to use tough love; Let them know that you have their best interest at heart.Like a 2-Year Old: Learn how to walk in the room with little or no assumptions; Don't be afraid to ask the same question in different way; The power of why.
