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所在平台: Udemy |
课程主页: https://www.udemy.com/course/coaching-skills-for-retail-managers/
课程评论：没有评论
**课程名称：** 零售经理的辅导技巧 **课程概述：** 本课程旨在帮助一线零售经理掌握更有效的辅导团队的技能，提升辅导的舒适度和成效。课程通过个人讲解和PowerPoint辅助的视频讲座形式呈现。 **第一部分：辅导的重要性与基础** * 探讨辅导在有效零售管理中的关键作用。 * 讲解辅导基础知识，包括： * 选择最佳辅导地点和语气。 * 掌握辅导的五个步骤。 * 学习如何合理安排辅导时间。 **第二部分：辅导技巧背包** * 介绍一系列有助于管理者有效传达辅导信息的技巧。 * 讲解每个技巧的最佳使用时机。 * 包含技巧在实际应用中的示例和演示。 **第三部分：辅导的“四个B”** * 整合前两部分内容，并进行回顾。 * 教授如何与团队建立积极的辅导文化。 **学习成果：** 通过本课程的学习，学员将： * 提升作为教练的能力。 * 成为更有效的零售领导者。
This course teaches front line retail managers the skills they need in order to be more effective and more comfortable coaching their teams. The course is delivered via a series of personal and PowerPoint-aided video lectures. Section One starts with a discussion about why coaching is so important to effective retail management. It continues with lessons on coaching fundamentals such as best location and tone to use when coaching, the five steps of coaching, and techniques for making the right amount of time to coach. Section Two, the Coaching Skills Backpack, is a series of techniques which help managers deliver coaching messages in the most effective manner. Lectures in this section teach the best times to use each technique, and they contain examples and demonstrations of the techniques in action. Section Three pulls it all together into the "Four Be's of Coaching." This not only serves as a review of the content from the first two sections, but it also teaches how to establish a productive coaching culture with the team. Students who enroll in this course will gain skills that will make them better coaches and more effective retail leaders.
