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所在平台: Udemy |
课程主页: https://www.udemy.com/course/coaching-for-results-part-ii/
课程评论:没有评论
Coursera 上的这门课程《人生教练:迈向成功(第二部分)》专注于指导教练如何帮助客户实现他们的“期望结果”(Desired Outcome)。 课程强调,客户寻求教练的帮助是为了达成一个具体的、有意义的结果。教练的核心任务是帮助客户识别并清晰地定义这个“期望结果”,包括其“是什么”、“为什么”以及“何时”实现。 课程指出,客户通常能模糊地描述他们的期望,但很少能深入理解其“价值”(Value)与“成本”(Cost)。教练的独特能力体现在能够引导客户认识到实现期望结果的“成本”,即如果不去实现它,会付出怎样的“机会成本”(Opportunity Cost),以及可能带来的负面影响。 同时,教练也需要帮助客户明确实现期望结果的“直接益处”,也就是“价值”的体现。一旦客户对期望结果的成本和价值有了清晰的认知,便能更好地理解教练服务的意义,进而认可教练的服务费用。 总而言之,本课程旨在提升教练在帮助客户聚焦、量化和明确期望结果方面的技能,从而更有效地引导客户达成目标。
Every one of your coaching clients is looking for a specific outcome from their sessions with you. There are only two possible outcomes: A Consequential Outcome and a Desired Outcome. Any action we purposely initiate, will lead us to a Consequential Outcome. A Desired Outcome, on the other hand, motivates us to take a specific action. As a coach, you must immediately focus on your client's Desired Outcome. Achieving their Desired Outcome is the only reason your clients hired you.One of the unique qualities of a competent coach is the ability to identify the "what, why and when" of a Desired Outcome. While your clients may be able to describe a Desired Outcome in general terms, very few can express the outcome in terms of Value & Cost. You must make your clients aware of the cost associated with their Desired Outcome. In other words, what is the Opportunity Cost for not achieving a Desired Outcome? What is the negative impact on your clients, if they don't achieve it.You must also know the direct benefit of achieving a Desired Outcome. This is the expression of Value. Once your client has a clear understanding of the Cost & Value of a Desired Outcome, it is easy to justify your coaching fees!