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所在平台: Udemy |
课程主页: https://www.udemy.com/course/cmqoe-certification-prep-course-part-vii/
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Coursera 课程“CMQ/OE 认证备考 - 第 VII 部分：培训与发展”全面对标更新后的 CMQ/OE 知识体系 - 第 VII 部分（2021 年第五版）。 本课程聚焦于培训与发展，内容涵盖： * **培训计划制定与实施 (Create)**：学习如何制定与组织战略规划及整体业务需求相符的培训计划，包括领导力培训和个人发展计划的对接。 * **培训需求分析 (Evaluate)**：掌握运用调查问卷、绩效评估、法规指导和差距分析等多种工具与技术，识别和评估培训需求。 * **培训材料开发与交付 (Apply)**：学习如何应用各种工具、资源和方法论，开发符合成人学习原则以及应对日益多样化劳动力的培训材料和课程。同时，介绍课堂教学、练习册、模拟、计算机辅助教学、在岗培训和自我指导等多种培训交付方式，并通过指导和辅导来支持培训成果。 * **培训效果评估与改进 (Evaluate)**：学习如何通过培训反馈、课程结束测试结果、在岗行为或绩效改变，以及部门或区域性的绩效改进来评估培训效果并进行优化。 课程内容以布鲁姆认知分类学为基础，涵盖了“记住”、“理解”、“应用”、“分析”、“评估”和“创造”等不同认知层次。
CMQ/OE Certification Prep. Course-Part VII:Training and DevelopmentWhat is covered in this course?This course is fully aligned with the updated CMQ/OE Body of Knowledge - Part VII ( FIFTH EDITION 2021 )CMQ/OE Certification Prep. Course-Part VII: Training and DevelopmentA. Training PlansDevelop and implement training plans that are aligned with the organization's strategic plan and general business needs, including leadership training and alignment of personal development plans. (Create)B. Training Needs AnalysisUse various tools and techniques such as surveys, performance reviews, regulatory guidances, and gap analyses to identify and assess training needs. (Evaluate)C. Training Materials, Development, and DeliveryUse various tools, resources, and methodologies to develop training materials and curriculum that address adult learning principles and the learning needs of an increasingly diverse workforce. Describe variousmethods of training delivery: classroom, workbooks, simulations, computer-delivered, on-the-job, and self-directed.Use mentoring and coaching to support training outcomes. (Apply)D. Training Effectiveness and EvaluationAssess training effectiveness and make improvements based on feedback from training sessions, end-of-coursetest results, on-the-job behavior or performance changes, and departmental or area performance improvements. (Evaluate)LEVELS OF COGNITIONBASED ON BLOOM'S TAXONOMY Remember: Recall or recognize terms, definitions, facts, ideas, materials, patterns, sequences, methods, principles.Understand: Read and understand descriptions, communications, reports, tables, diagrams, directions, regulations.Apply: Know when and how to use ideas, procedures, methods, formulas, principles, theories.Analyze: Break down information into its constituent parts and recognize their relationship to one another and how they are organized; identify sublevel factors or salient data from a complex scenario.Evaluate: Make judgments about the value of proposed ideas, solutions, et cetera, by comparing the proposal to specific criteria or standards.Create: Put parts or elements together in such a way as to reveal a pattern or structure not clearly there before; identify which data or information from a complex set is appropriate to examine further or from which supported conclusions can be drawn.
