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所在平台: Udemy |
课程主页: https://www.udemy.com/course/cmdb-done-right-with-servicenow/
课程评论：没有评论
课程名称：使用ServiceNow做好CMDB 课程概述：在我们的工作和生活中，准确和可靠的数据至关重要。本课程探讨了CMDB（配置管理数据库）在ServiceNow实施中的重要性，强调没有一个准确的CMDB，ServiceNow的实施将无法顺利进行。无论是IT服务管理、IT运营管理、IT业务管理，还是安全运营，成功的ServiceNow实施都依赖于一个准确可靠的CMDB。这门课程分享了QuickNexus团队在超过100次CMDB实施中总结的经验与最佳实践，旨在帮助第一次进行CMDB建设或重新实施的学习者。 课程内容不涉及具体的技术数据模型或传统CMDB的示例，因为不同组织的需求各不相同。然而，本课程提供了CMDB相关的功能性细节，包括正确的术语、如何确定开始的步骤、配置管理的定义及其最佳实践。同时，还涉及了ServiceNow Discovery的应用和演示，帮助学习者掌握“做好CMDB”的技巧，提升工作效率。 通过本课程，您将能够更好地为您的团队打造一个高效的工作环境。
What if Apple Maps routes you to an incorrect destination? What if Amazon ships you the wrong Item? What if Bing returns incomplete results? What if Uber sends you the wrong Driver? And.What if your CMDB has inaccurate and unreliable data? Our world outside of work, doesn't work, without accurate and reliable data. And no ServiceNow Implementation is complete without an accurate and reliable CMDB. Every successful ServiceNow Implementation, whether it be IT Service Management, IT Operations Management, IT Business Management or Security Operations requires an accurate and reliable CMDB. And an accurate and reliable CMDB, results in a ServiceNow Implementation, that works like the things you are used to, outside of work. Make the world of work, work better for ‘your' people. This course includes topics and material based on the lessons learnt from more than 100+ CMDB Implementations done at QuickNexus. Learn the best practices for how to approach your CMDB in ServiceNow, if you are doing it for the first time, or re-attempting it. Note that this course doesn't contain any technical data models or examples of typical CMDBs as one size doesn't fit all. However, it does contain functional details as it relates to the CMDB, including the what is the correct terminology, how to determine where to begin, what is configuration management and technical best practices as they apply to the CMDB and ServiceNow Discovery, including the features and the demo of our Application, Discovery Admin, that help us with a CMDB Done Right!
