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所在平台: Udemy |
课程主页: https://www.udemy.com/course/client-management-documents-for-contractors-build-your-own/
课程评论：没有评论
课程名称：承包商客户管理文件（自建文档） 课程概述：如果您曾担心购房者的需求影响了您建筑业务的有效管理，那么本课程非常适合您。该课程提供五种客户管理文件的完整示例，并给出足够的设计细节，以便您可以根据自己的需求构建文档，前提是您具备中级Excel知识。通过学习这五种文档的实施，您将能够重新掌控客户关系和财务管理。本课程基于多年的实际建筑经验，您将获得以下洞察： - 设置初始规格并收取变更费用； - 保持客户、贷款方和您自己对项目财务的了解和更新； - 在客户问题变得棘手之前将其提上台面； - 更好地理解客户的动机； - 更快速地从客户和/或贷款方那里获得款项； - 记录您与客户之间的问题，以便做好面对冲突的准备； - 管理作为建设者面临的最大风险之一——客户交易风险。 本课程通过一位具有大学教学经验和三十多年建筑管理经验的讲师，以简单易懂的方式教授，旨在帮助您实际管理建筑业务。完成本课程并实施客户管理文档系统后，您将成为更优秀的客户关系和交易风险管理者。
If you have ever been concerned that your home buyer demands are interfering with the efficient management of your construction business, this course is for you.This course provides complete examples of the five Client Management Documents and sufficient design detail to construct your own set of documents, as long as you have an intermediate working knowledge of Excel.Learn how the implementation of these five documents can put you back in control of your client relationships and your construction finances.Built on years of actual construction experience, you'll get insights into how to:Set initial specifications and get paid for changes;Keep the client, lenders and yourself informed and up-to-date on thefinances of a job;Bring any client issues to the surface before they cost you big-time;Understand the motivations of your clients better;Get paid quicker by customers and/or lenders;Document problems between you and your clients so you are prepared forconfrontations;Manage one of the biggest risks you face as a builder - Client Transaction Risk.Taught in a straight-forward, easy-to-understand manner by an instructor with university-level teaching experience and more than thirty years of construction management, this course, and all the courses in the "Nailing It" series, is meant for the hands-on management of your construction business.When you complete this course and implement the Client Management Documents system you will be a better manager of your client relationships and your client transaction risks.
