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所在平台: Udemy |
课程主页: https://www.udemy.com/course/cis-itsm/
课程评论：没有评论
**CIS - ServiceNow - Service Management - ITSM 课程总结** 本 Coursera 课程，CIS - ServiceNow - Service Management - ITSM，旨在为学员提供成为 ServiceNow IT 服务管理（ITSM）认证实施专家的知识和准备。 **课程概述：** 该课程遵循 ServiceNow Certified Implementation Specialist - IT Service Management Exam Specification（ServiceNow 认证实施专家 - IT 服务管理考试规范）的定义。它涵盖了认证考试的目的、目标受众、考试选项、内容覆盖、测试框架以及获得认证所需的先决条件。 **考试详情（Paris Release）：** * **考试结构：** 考试包含约 60 道题目。 * **考试时长：** 考试时间为 90 分钟。 * **重考费用：** 每次重考费用为 75 美元。 **考试范围（各模块占比）：** * **事件管理 (Incident Management)：** 25% * **问题管理 (Problem Management)：** 10% * **变更管理 (Change Management)：** 25% * **知识管理 (Knowledge Management)：** 10% * **请求满足 (Request Fulfillment)：** 25% * **配置管理数据库 (Configuration Management Database, CMDB)：** 5% 本课程将帮助学员深入理解 ServiceNow 在 IT 服务管理方面的核心功能，并为通过认证考试奠定坚实基础。
The ServiceNow Certified Implementation Specialist - IT Service Management Exam Specification defines the purpose, audience, testing options, exam content coverage, test framework, and prerequisites to become Certified Implementation Specialist - IT Service Management certified.ServiceNow - Service ManagementServiceNow Certified Implementation Specialist - IT Service ManagementParis ReleaseExam Structure The exam consists of approximately (60) questions90 minutesExam Retakes cost of $75.Exam ScopeIncident Management 25% Problem Management 10% Change Management 25% Knowledge Management 10% Request Fulfillment 25% Configuration Management Database 5%-- PT-BRO ServiceNow Certified Implementation Specialist - IT Service Management Exam Specification define a finalidade, público, opções de teste, cobertura de conteúdo do exame, estrutura de teste e pré-requisitos para se tornar um Certified Implementation Specialist - certificado de IT Service Management.ServiceNow - Service ManagementServiceNow Certified Implementation Specialist - IT Service ManagementParis ReleaseEstrutura do Exam Structure O exame consiste em aproximadamente (60) questões90 MinutosPara refazer o custo é de U$75.Escopo do Exame:Incident Management 25% Problem Management 10% Change Management 25% Knowledge Management 10% Request Fulfillment 25% Configuration Management Database 5% -- ESEl Especialista certificado en implementación de ServiceNow - Especificación del examen de administración de servicios de TI define el propósito, la audiencia, las opciones de prueba, la cobertura del contenido del examen, el marco de prueba y los requisitos previos para convertirse en Especialista certificado en implementación - Administración de servicios de TI certificado.ServiceNow - Gestión de serviciosEspecialista certificado en implementación de ServiceNow - Gestión de servicios de TIRelease de ParísEstructura del examen El examen consta de aproximadamente (60) preguntas90 minutoRetake U$75.
