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所在平台: Udemy |
课程主页: https://www.udemy.com/course/certified-travel-documentation-specialist/
课程评论：没有评论
Coursera 认证旅行证件专家课程概述： 本课程旨在面向旅行社从业者（初学者或中级水平）深入讲解旅行证件知识，并将其应用于旅行社的后台业务，以提升服务质量和增加营收。课程强调了强大的后台业务对旅行社的重要性，并指出该领域需要分析能力、细节关注度、提问技巧以及客户画像和解决方案提供能力。 课程内容涵盖： * **旅行证件基础：** 介绍旅行证件的必要性及其基本概念。 * **旅行法规简述：** 概述相关的旅行规定。 * **护照：** 详细讲解护照的种类、申请流程以及相关信息。 * **签证：** 探讨常见的签证拒签原因。 * **旅行保险：** 通过案例分析，强调购买旅行保险的重要性。 通过学习本课程，学员将能够为客户提供专业的旅行证件相关服务，从而拓宽业务范围并创造额外收益。
The "Certified Travel Document Specialist" will reveal the exciting world of travel documentation that can be incorporated into the back-office section of your travel business. It is a known fact that a strong back-office can really be a welcome addition to your travel agency. Since this is a division that requires analytical skills, an eye for detail, questioning techniques, and the ability to profile your clients and provide solutions. It is advisable to hire or upskill yourself in this area. You will notice that this additional skill will enable you to not only provide the customer with an additional service, but also generate additional revenue for your travel agency. This course will introduce a beginner or an intermediate travel consultant to adding a professional portfolio of travel documentation to their existing skills. The necessary information with regard to passports, visas, and travel insurance is discussed. The first section dwells on the essentials of travel documentation and its description. A brief on travel regulations are also discussed in the initial lectures. Information about the types of passports and the process of application is also explained. The course will also explain the major causes of visa denials. Caselets will help you understand the importance of procuring travel insurance.
