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所在平台: Udemy |
课程主页: https://www.udemy.com/course/certification-in-quality-control-management/
课程评论：没有评论
课程名称：质量控制管理认证 课程概述：质量控制管理认证课程深入探讨质量管理原则，旨在提升参与者的组织质量标准。课程首先介绍了质量的维度，包括产品质量和服务质量，接着考察了影响质量的决定因素，以及维持高标准的角色和责任。学员们将通过讨论不良质量的后果及其成本，了解质量失误带来的影响。 课程将回顾质量管理的发展历程，介绍现代质量管理概念，并详细研究全面质量管理（TQM）的关键要素，并对TQM与传统组织进行比较。课程强调质量控制技术的实用应用，综合讲解控制图、R图和P图，并提供数字示例支持。同时，参与者还将接触到基本的质量工具，如流程图、直方图、帕累托原则、散点图和因果图。 课程内容还包括接受抽样和各种抽样计划，确保学员掌握过程能力分析和中心极限定理等概念。课程最后深入探讨六西格玛，包括其组成部分、方法论及实用实施，以及计算每百万机会缺陷数（DPMO）的练习。完成课程后，学员将能够推动质量改进，并确保组织流程的卓越表现。
The Certification in Quality Control Management course offers an in-depth exploration of quality management principles, equipping participants with the skills to enhance organizational quality standards. The course begins by introducing the Dimensions of Quality, covering both Product and Service Quality, followed by an examination of The Determinants of Quality and the roles and responsibilities associated with maintaining high standards. Students will explore the impact of quality lapses through discussions on The Consequences of Poor Quality and The Costs of Quality.The course progresses with an overview of the Evolution of Quality Management (QM), leading into Modern Quality Management concepts and a detailed study of Total Quality Management (TQM), including its key elements and a comparison between TQM vs Traditional Organizations. Practical applications of Quality Control techniques are emphasized, with comprehensive instruction on Control Charts, R Charts, and P Charts, supported by Numerical Examples.Participants will also engage with essential quality tools such as Flowcharts, Histograms, Pareto Principle, Scatter Diagrams, and Cause-and-Effect Diagrams. The course covers Acceptance Sampling and various Sampling Plans, ensuring a solid grasp of concepts like Process Capability Analysis and the Central Limit Theorem. The curriculum culminates with a deep dive into Six Sigma, including its components, methodology, and practical implementation, alongside exercises on calculating Defects Per Million Opportunities (DPMO). Upon completion, learners will be proficient in driving quality improvements and ensuring excellence in organizational processes.
