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所在平台: Udemy |
课程主页: https://www.udemy.com/course/businesscontinuity/
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课程名称：业务连续性管理与ISO 22301 - 完全指南 课程概述： 欢迎参加这门顶尖的业务连续性管理课程。本课程将帮助您掌握当今高度需求的技能，并帮助组织在面对挑战时生存并增强韧性。我们将从理解组织韧性和业务连续性管理（BCM）的基本概念开始，阐明BCM的真正含义与常见误解。同时，我们将探讨BCM为企业带来的不同视角的好处，包括业务、财务、内部流程和利益相关者等方面。 接下来，我们将深入了解全球业务连续性管理标准ISO 22301:2019及其要求。课程内容涵盖以下几个主要领域： 1. **引言与关键业务韧性概念** - 理解业务连续性的一些常见误解 - 了解更广泛的业务韧性关键方面，包括应急响应、危机管理、事件管理、业务连续性计划和IT灾难恢复 2. **ISO 22301:2019 - 业务连续性管理体系** - 学习ISO 22301标准及其PDCA生命周期 - 理解ISO 22301的10个条款要求及其实施和维护BCMS的关键利益 3. **治理** - 理解明确的责任与所有权的重要性 - 学习业务连续性政策的必要性及其内容 4. **风险管理** - 有效风险管理对BCMS的重要性 - 学习企业风险管理与业务连续性管理的区别 5. **业务影响分析（BIA）** - 理解BIA的意义及其对组织的帮助 - 学习恢复时间目标（RTO）和恢复点目标（RPO）的关键术语 6. **业务连续性规划** - 理解业务连续性规划的重要性及其需求和策略 - 学习如何制定BCP，考虑人员、沟通、设施、系统等各方面 7. **与IT灾难恢复及相关计划的联系** - 理解IT灾难恢复计划的组成部分 - 如何确保BCP与应急响应、危机管理等计划的无缝连接 8. **人的因素** - 认知培训和意识在BCP中的关键作用 - 理解如何将业务连续性融入组织文化 9. **业务连续性演练** - 理解进行业务连续性测试与演练的重要性 - 学习不同情境下合适的测试和演练方法 10. **维护、监控与保障** - 学习如何维护和更新BCP及BCMS - 理解周期性监控和保障的主要方面 课程最后将对学习内容进行简要回顾，并讨论下一步骤。同时，课程中还包含测验、作业、文章和可下载材料，以帮助您在整个学习过程中实践和获得额外指导。通过本课程，您将学习到的策略在实践中是有效的，而不仅仅停留在纸面上。
Welcome to one of the best business continuity management course you'll find anywhere. This course will enable you to develop not only a highly in demand skill of today but also to help organizations survive and become more resilient.We will start this course by understanding the fundamental organizational resilience and Business Continuity Management (BCM) concepts. What BCM is and what's it's not. I'll clarify the misconceptions and confusions about Business Continuity and explain what benefits it brings to an organization from different perspective such as benefits from business, financial, internal processes and stakeholder perspectives. We'll also look at the global Business Continuity Management standard i.e. ISO 22301: 2019 and its requirements. Once we have understood the key concepts and elements of the BCMS, we will dive deep in each of these main areas of the business continuity:- Introduction and Key Business Resilience ConceptsUnderstand some common myths and misconceptions about Business ContinuityLearn key aspects of broader business resilience i.e. Emergency Response, Crisis Management, Incident Management, Business Continuity Planning and IT Disaster RecoveryUnderstand how these plans and processes link to each other in a very easy to understand disruption timeline- ISO 22301:2019 - Business Continuity Management SystemUnderstand what ISO 22301 standard isLearn what is ISO's PDCA (Plan Do Check Act) lifecycle.Learn about the requirements of 10 ISO 22301 clausesUnderstand the key benefits of implementing and maintaining a Business Continuity Management System (BCMS) from different perspectives, such as benefits from business perspective, financial perspective, internal processes perspective and stakeholders perspective.- GovernanceUnderstand the importance of having clear accountability, ownership and responsibilities.Learn why a Business Continuity Policy is required and what should it includeBe able to understand the key aspects of a Business Continuity Management Framework- Risk ManagementUnderstand why an effective risk management is important for the BCMSUnderstand the difference between enterprise risk management (such as ISO 31000) and business continuity managementLearn what some of the common risk treatment options are that can be applied to the business continuity risks.- Business Impact AnalysisStudy what Business Impact Analysis (BIA) is. Why do we do this analysis, and how BIA helps you understand your organization better.Learn what recovery objectives are, the key terms of Recovery Time Objectives (RTO) and Recovery Point Objective (RPO)Learn the 6 steps of performing the Business Impact Analysis.- Business Continuity PlanningUnderstand what Business Continuity Planning is, why it's importantLearn the requirements and strategies of business continuity planningLearn how to develop a Business Continuity Plan (BCP) considering various aspects such as people, communication, facilities, systems and applications, telecommunications, internal and external dependencies, special requirements and related content to be included in the BCPs.- Linkage with IT Disaster Recovery and Related PlansLearn what IT Disaster Recovery Plan (IT DRP) is and what are the components for developing an IT DR Plan.Understand that BCP is not a standalone document rather how it needs to connect seamlessly with the related plans such as Emergency Response, Crisis Management, Incident Management and IT Disaster Recovery- Human FactorLearn why training and awareness is one of the most crucial aspect for the BCP to be useable and effective.Understand the key education and awareness elements within the BCMS.Learn how business continuity can be embedded in the organizational culture.- Business Continuity ExercisesStudy the importance of performing Business Continuity Tests and ExercisesBe able to ensure that the plans are able to meet the required objectives (RTO and RPO)Learn several business continuity tests and exercise methods and which one will be suitable in different scenarios.Learn why performing debriefing sessions are important and how they should be conducted.- Maintenance, Monitoring and AssuranceLearn how BCPs and the BCMS should be maintained and kept up to dateUnderstand what are the main aspects of performing the periodic monitoring and assurance of the BCMS.Finally in the conclusion section we will have a brief re-cap of what we have learned and discuss the next steps.I've also included quizzes, assignments, articles and downloadable material in this course that will help you practice and get additional guidance throughout your journey.Remember, I have worked on these approaches for a number of my clients across different continents, so the strategies we are going to learn, work in practice, not just on paper!
