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所在平台: Udemy |
课程主页: https://www.udemy.com/course/business-process-reengineering/
课程评论:没有评论
课程名称:专业人员的业务流程再造 课程概述:在本课程中,我们探讨了企业为保持竞争力和相关性而采用的重要概念——业务流程再造(BPR)。您将学习什么是业务流程,如何评估现有流程并提出改进方案。课程涵盖的主题包括:BPR的简介、目标与应用,业务流程的定义、绘制和测量,分析业务中价值增值的地方,将“现有”流程映射到“目标”流程,六西格玛,成功客户结果等。此外,我们提供了一个真实案例研究,您将在其中应用从课程中获得的知识,进行实际分析。这将为您提供理论知识与实践应用的结合,使您更全面地理解所涉及的主题。在课程结束时,您将能够重新审视自己工作场所的流程,并提出新的、更好的解决方案,以便在快速变化的商业环境中保持竞争力。
In this course, we cover a very important concept that businesses use to stay relevant and competitive which is Business Process Reengineering (BPR). You will learn what business processes are, how to evaluate existing processes and come up with better ones. Some of the topics we cover are:Introduction to BPR, its objectives and usesDefining, mapping and measuring business processesAnalysing where value is added in a businessMapping a "as is" process to a "to be" processSix SigmaSuccessful customer outcomes...and much moreAs part of the course, we have provided a real life case study, in which you will apply the knowledge gained from the course into making a real life analysis. This will give you both the theoretical knowledge as well as practical application that is necessary to fully understand the topics covered. At the end of this course, you will be able take a new look at at your own workplace at the processes and come up with new and better ones in order to stay relevant in the ever changing business world of today.