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所在平台: Udemy |
课程主页: https://www.udemy.com/course/business-process-management-bpm-design-map-workflows/
课程评论：没有评论
课程名称：商业流程管理（BPM）- 设计与映射工作流程 课程概述：为了有效管理和改善商业运营，首先需要清晰描述工作如何进行。本课程提供了一套步骤系统，帮助您设计、映射和记录商业流程，使用全球认可的工具和技术。无论您是创建人力资源流程描述、入职流程或操作工作流程，本课程都将帮助您创造结构化、标准化和可操作的流程文档，从而推动真正的改进。课程由知名人力资源专家兼商业流程顾问Mike Pritula主讲，包含实际作业（将得到个人审核）和可立即应用于您组织的真实模板。 课程特点： • 适合个人实践的作业 • 立即可用的工具和模板 • 真实的流程描述示例：招聘、适应、培训等 • 完成后颁发证书 • 提问与答疑环节，提供同伴支持 完成本课程后，您将能： • 理解流程文档的价值和结构 • 识别和优先次序排列待描述流程 • 应用国际方法，如BPMN和流程图 • 使用数字工具和模板高效设计流程 • 分析和改进记录的流程以实现更好的结果 • 从团队组建到项目结束实施流程设计项目 • 获得实际的人力资源工作流程经验 • 向管理层呈现并获得对流程设计项目的批准 • 在组织中创建可扩展、可复制和优化的工作流程 课程大纲概览： 第一部分：流程文档基础 • 为什么流程设计重要，谁应负责领导 • 关键组成部分和优先策略 第二部分：映射方法与工具 • 全球流程描述标准（BPMN、流程图） • 流程建模软件和真实工具演示 第三部分：实施与评估 • 将流程描述转化为实际商业成果 • 工作流程的评估与持续优化 第四部分：真实案例研究 • 准备好的招聘、入职、绩效等描述 第五部分：开展流程设计项目 • 建立项目团队、准备概念并管理实施 这是一门实践导向、以工具为驱动的课程，适合希望通过结构化的流程设计在业务运营中创造清晰、一致和高效的专业人士。今天就开始学习，构建可扩展、高效的工作流程基础。
To manage and improve business operations, you first need to describe how work is done-and do it clearly. This course gives you a step-by-step system to design, map, and document business processes using globally recognized tools and techniques.Whether you're creating HR process descriptions, onboarding flows, or operational workflows, this course will help you create structured, standardized, and actionable process documentation that drives real improvement.Led by Mike Pritula, a recognized HR expert and business process consultant, this hands-on course includes practical assignments, reviewed personally, and real-world templates to immediately apply in your organization.⸻What makes this course different:• Homework for your own practice• Tools and templates for immediate business use• Real examples of described processes: recruitment, adaptation, training, and more• Certificate issued upon completion • Q & A section, and peer support⸻By completing this course, you will:• Understand the value and structure of process documentation• Identify and prioritize processes for description• Apply international methods like BPMN and flowcharts• Use digital tools and templates for efficient process design• Analyze and improve documented processes for better outcomes• Implement a process design project from team formation to project closure• Gain practical experience with examples of HR workflows• Present and gain approval from management for process design initiatives• Create scalable, repeatable, and optimized workflows in your organization⸻Course Curriculum OverviewSection 1: Foundations of Process Documentation• Why process design matters and who should lead it• Key components and prioritization strategiesSection 2: Methodologies and Tools for Mapping• Global standards in process description (BPMN, flowcharts)• Process modeling software and real tool demonstrationsSection 3: Implementation and Evaluation• Turning process descriptions into real business results• Evaluation and continuous optimization of workflowsSection 4: Real-World Case Studies• Ready-made descriptions of recruitment, onboarding, performance, and moreSection 5: Running a Process Design Project• Building a project team, preparing the concept, and managing implementation⸻This is a practical, tool-driven course for professionals who want to create clarity, consistency, and efficiency in their business operations through structured process design.Start today and build the foundation for scalable, efficient workflows.
