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所在平台: Udemy |
课程主页: https://www.udemy.com/course/business-process-improvement/
课程评论：没有评论
**课程名称：** 基础业务流程改进 (BPI) **课程概述：** 本课程旨在教授您业务流程改进 (BPI) 的基础知识，以及如何将其应用于您的组织。BPI 是管理者和专业人士必备的关键技能，能够帮助您降低成本、缩短服务/周期时间、提升客户价值并部署以结果为导向的解决方案。 通过 BPI，您可以提高质量、减少成本和浪费、提升运营效率并增强生产力。本课程将探讨业务流程的重要性、流程改进的关键步骤以及确保改进成功的关键因素。我们将深入了解优秀业务流程的基础，以及为什么有些流程会失败。您还将学习如何制定实用的解决方案来解决公司面临的实际问题。课程还将介绍如何利用流程图等工具来构建全新的业务流程，以及如何向利益相关者推销您的解决方案。 您将熟练掌握系统性的 BPI 技术，用于评估您的业务目标、资源和流程，从而显著提高整体组织生产力。本课程提供了一个实用的流程改进框架、核心概念和技术，以及关于如何将流程变革引入组织并最大化流程改进效益的宝贵技巧。
In this course you will learn the fundamentals of Business Process Improvement (BPI) and how to implement it for your organization.Business process improvement is the key skill set managers and professionals need to reduce costs, shorten service/cycle time, enhance customer value, and deploy results-oriented solutions.Business process improvement efforts can increase quality, reduce costs and waste, increase operational efficiency, and enhance productivity. This course explores the need for a business process focus, the essential steps for process improvement, and the critical success factors for making the effort successful. This course goes over the fundamentals of a good business process, as well as why some processes just don't work. We'll get into tips for crafting practical solutions that solve real problems at your company. We'll get into how to leverage tools such as flowcharts to build brand-new business processes, and how to sell your solutions to stakeholders.You become proficient in the use of systematic BPI techniques to evaluate your business goals, resources and processes, resulting in significant improvements to overall organizational productivity.This course provides a practical framework for improving processes, process improvement concepts and techniques, and valuable tips on how to introduce process change into the organization and to get the most from your process improvement.
