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所在平台: Udemy |
课程主页: https://www.udemy.com/course/business-process-automation/
课程评论：没有评论
课程名称：业务流程自动化：认证 课程概述：在当今的职场中，使用机器人流程自动化（RPA）等技术来自动化业务流程的技能需求日益增长。企业正在寻找新的创新方法，以提高运营绩效，节省成本，减少浪费时间，并更快、更高效地提供更高质量的产品和服务，同时减少错误、问题和缺陷的发生。自动化流程可以帮助实现这些目标。 在本课程中，我们将探讨以下内容： - 如何识别和定义一个“成熟”的流程，适合进行自动化，并了解相关技术。 - 如何为这一类自动化项目进行规划。 - 如何编写流程自动化中最重要的文档，即流程定义文档（PDD）。 - 自动化的概念、可见的不同类型及其与流程自动化的关系。 - 一个实际的自动化案例，从定义、探讨到在组织内实施。 本课程结合了理论与实践，旨在让学员在完成课程后，有信心能够识别出需要自动化的流程，并了解实施变革所需的步骤。课程将覆盖学员需进行的内部工作（流程映射、项目管理活动）以及开发人员需要承担的工作（生产、测试场景等）。 值得注意的是，本课程并不教授构建自动化本身的技术技能，而是提升您在管理流程自动化项目方面的能力，如何识别和优先考虑适合自动化的流程，以及进行规划、映射、工作坊等内部活动，使自动化项目顺利推进。这些非技术技能非常重要，它们能够确保有一个人协调、规划并交付所需的所有工作。
Automating business processes using techniques such as RPA (Robotic Process Automation) is a skill highly in demand in today's workforce. Businesses are seeking new and innovative ways to improve their operational performance, save money, reduce time wasted and produce better quality products and services, all quicker and more efficiently. They want to reduce the occurrence of errors and issues, defects and problems. Automating their processes can help with all of that.In this course, we are going to explore the following:- How to identify and define a process as "ripe" and ready for automation, looking through the techniques to determine this.- How to plan for an automation project of this kind (process automation).- How to build out the most important document in process automation, the PDD (Process Definition Document). - What automation is, the different types you may see and how process automation fits in here.- A practical example of a real life automation, defined, explored and deployed within an organization.The course focuses on a good mix of the practical and the theoretical. The aim is for you to leave the course confident to be able to identify a process in need of automation, and the steps you need to take post this to deploy the change. We will cover off what work you need to do internally (process mapping, project management activities) and the work the developers will be taking on (production, test scenarios etc.)It is worth noting this course is NOT about giving you technical skills to actually build the automation itself. This course is going to upskill you in how to run a process automation project, how to identify and prioritize those processes ripe for automation and how to conduct the many activities internally (such as planning, mapping, workshops etc.) to get the automation over the line. These skills (outside of the technical) are really important - having someone coordinate, plan and delivering all of the work required.
