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所在平台: Udemy |
课程主页: https://www.udemy.com/course/business-esl-administrative-tasks-for-virtual-assistants/
课程评论：没有评论
**课程摘要：商务英语：虚拟助理的行政事务** 本课程专为中高级英语学习者设计，特别是那些在虚拟助理或客户服务领域工作的学员。通过本课程，您将学习如何以专业、友好的商务方式与客户进行口头和书面沟通。 **课程重点包括：** * **专业沟通技巧：** 学习如何在商务环境中清晰、专业地表达自己，无论是口头还是书面。 * **预约安排：** 掌握成功安排客户预约的步骤和关键要素。 * **客户服务词汇：** 学习使用恰当的词汇来清晰有效地回应客户的咨询和请求。 * **客户介绍写作：** 学习撰写简明、清晰、具体的介绍性文本，以吸引潜在客户。 **额外福利：** 参与本课程，您将获得对所有视频讲座（共7个）的终身访问权，以及丰富的补充资源。其中包括实用的电子邮件模板，帮助您掌握专业、礼貌的商务英语表达，从而在求职或争取合同中脱颖而出。
Are you interested in improving your business English skills when interacting with clients and customers? This course is designed specifically for intermediate to advanced English language learners who work as virtual assistants or customer service representatives. By enrolling in the course, you will. Speak and write in a professional, business-friendly manner to clients and customersLearn the steps and components of a successfully scheduled appointmentUtilize vocabulary that clarifies your responses to customer inquiries and client requestsWrite brief, clear & specific introductions to prospective clients & customers As a bonus, enrollment grants you lifetime access to all (7) of the video lectures, plus the supplemental resources, including email templates that you can use to capture professional and polite business English phrases that will help you score the job or contract that you've been wanting!
