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所在平台: Udemy |
课程主页: https://www.udemy.com/course/business-email-and-letter-writting/
课程评论:没有评论
课程名称:商业电子邮件与信函写作 课程概述:在当今商务沟通中,电子邮件是最常用的形式,因此掌握其写作技巧非常重要。尽管电子邮件通常不如信件正式,但仍需保持专业,以展现个人及公司的良好形象。本课程将教你如何撰写简短、清晰且直截了当的正式商业电子邮件和信函。课程旨在帮助你取得良好结果,建立与客户、同事和顾客之间的更好关系。电子邮件的优势在于,无需与沟通伙伴同时在线即可进行交流。然而,电子邮件的数量令人不知所措。据Radicati集团的报告,使用电子邮件的普通人每天收发超过100封邮件。此外,电子邮件常常被误解。据Sendmail的一项研究显示,64%的人曾发送或收到导致误解或愤怒的邮件。因此,掌握清晰简洁的写作技能显得尤为重要。通过本课程,你将学习如何撰写清晰、有效且专业的商业电子邮件和信函。
For most of us, email is the most common form of business communication so it's important to get it right. Although emails usually aren't as formal as letters, they still need to be professional to present a good image of you and your company. In this course you will learn how to write formal business emails and letters that are short, clear, and to the point. This course teaches you how to get results and build better relationships with clients, colleagues, and customers. Email is the communication tool of choice for most of us. Email's great because you don't have to be available at the same time as your conversation partner to communicate. There's one problem: most of us are drowning in emails. The average person using email for business receives and sends over 100 emails a day, according to a report published by the Radicati Group. On top of that, emails are all too easily misunderstood. A recent study by Sendmail found that 64% of people have sent or received an email that caused unintended anger or confusion. Because of the volume of emails we send and receive, and because emails are often misinterpreted, it's important to write emails clearly and concisely. In this course you will learn how to write clear, effective and professional business emails & letters.