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所在平台: Udemy |
课程主页: https://www.udemy.com/course/business-analysis-102/
课程评论：没有评论
课程名称：商业流程管理基础 概述：更新于2021年1月29日。本课程旨在探讨为什么组织仍然遵循一些不适合客户和同事需求的规则与任务，以及如何通过您的洞察力和经验改善现有流程。如果您已经参与记录流程或评估其表现，但仍对如何做出积极改变有疑问，那么这个课程正适合您。我们将帮助您了解内部或外部变化，以及这些变化如何影响流程的构建和实施。通过提高对流程的认识，您将能够利用您的经验改善流程，推动职业发展。 课程总结：在本课程中，我们将讨论商业流程的管理，探讨它们与组织的关系以及影响它们的外部因素。我们会分解流程的组成部分（流程分析），并将其重新组合为更灵活的形式（商业设计）。您将学习记录数据，以发现隐藏的趋势和模式（流程挖掘），以及如何表示流程以便于分析（流程建模），并了解商业规则的作用。我们还将探讨瓶颈理论及其对组织活动的影响，并学习如何利用模型探讨和解释流程及相关概念。课程还包括估算、预测和一些理论，如贝叶斯法则和幂律，这些都是从商业流程管理和商业分析中借鉴的。最终目标是让您能够适应变化、改善流程，为客户和相关方带来益处，同时助力您在职业生涯中的发展。 欢迎加入我们95,000多名在线学生的行列，立即注册吧！每个课程都提供30天无条件退款保证，您没有任何风险。
Last Update: 29th January 2021You wonder why the organization continues to follow rules and tasks that do not properly fit what customers, fellow coworkers or other parties need? You feel your insight and experience can improve the way things are done? Might be you are already working documenting processes or evaluating their performance and you still have a lot of questions about what you should be doing to make a difference?You are right. Internal or External changes happened and the way processes were put together is no longer entirely aligned with the present circumstances or goals. Changes were done without first looking at the overall picture -or the specifics. Take advantage of your insight and experience to improve the processes and advance your career.Learn how the business processes work in companies and other organizations, how to document, how to evaluate and how to improve them. Be a proactive agent of informed change. Address the present issues and uncover hidden opportunities for you and your organization.Course SummaryIn this course, we discuss how to manage business process, how they relate to the organization and what external elements can affect them; breaking down their components (process analysis), put them back together but in better flexible shape (business design). What pieces of data to log in order to discover trends, patterns and details hidden in the way the processes work (process mining), how to represent processes so they can be analized (process modeling). And yes, BPMN goes here. We also approach rules that guide the way organizations do things (Business Rules). Discover what is hidden in the common idiom "a chain is no stronger than its weakest link (Theory of Constraints) and how it affects your organization and your activities. Modeling is next on the agenda. George Box, one of the great statistical minds of the 20th century, said that "all models are wrong but some are useful". Do you want to know why? We expose how you can use models to explore and explain processes and ideas. We explore techniques to represent and explain business processes and data models as well.We close this course by looking at estimation, forecasting and theories as Bayes Law and Power Law to provide you with tools to foresee the future and prepare for possible outcomes. Yes, we borrow these techniques from Business Process Management and Business Analysis. They are useful to adapt to change and improve processes for the benefit of the customers and all parties envolved and they are promising means to advance your career as well, either you want to become a Business Analyst or if you want to broaden your own Profession Success Toolkit.Come join our more than 95,000 online students. Enroll now!Each course in Udemy offers the learner a 30-day money-back guarantee. No questions asked. You have nothing to lose.
