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所在平台: Udemy |
课程主页: https://www.udemy.com/course/build-rapport-and-trust-with-overseas-buyers-to-boost-sales/
课程评论:没有评论
课程名称:与海外买家建立关系和信任以促进销售 概述:正如俗话所说:“人们更愿意向他们认识、喜欢和信任的人购买。”你能成为人们愿意购买的销售者吗?完全可以——因为这不仅仅关乎你。作为销售员,赢得好感和信任的关键在于以买家为中心,无论他们来自哪里。一旦建立了强大的关系和深厚的信任,买家会更愿意向你透露他们的痛点和需求,从而使谈判更加有效,定制出符合他们需求的解决方案。这将促成有利的购买决定,带来更多的销售。而维持良好的关系和信任则会激励买家回归,成为忠实客户。 关系是什么,为什么在销售中至关重要?在销售中,关系指的是买家与卖家之间紧密、合作和富有同理心的关系。了解彼此的想法、情感和需求,并有效地沟通,这正是关系的本质。与海外买家建立关系意味着个性化你的接触方式,了解买家的独特性,提问有深度的问题,表现出对其情况的真实兴趣,并提供相关、定制的解决方案。这是确保买家愉快地与你交易并愿意再次光顾的根本所在。 然而,并不是每个人都知道如何或花时间真正理解海外买家的个体需求。许多商界人士因为无法与海外买家深度连接而错失重要的海外销售机会,也无法达到销售目标。全球市场当今最大的颠覆力量不是技术,而是客户。B2B买家越来越知情,直接获取大量产品信息和市场洞察。事实上,估计多达70%的B2B采购决策是在买家与销售员对话之前就已做出的。因此,要达到销售目标,首先必须能够与买家建立联系,并将自己定位为可信赖的顾问,无论是在面对面销售会议、谈判电话、国际贸易展会、会议还是行业网络活动中,你都必须知道如何与海外买家建立更深层的个人关系和信任。 这门课程的目的是什么?如果你认真对待与海外买家建立有意义和信任的关系并希望实现更多海外销售,这门课程非常适合你。它不仅旨在帮助你与海外买家建立更好的连接,还能够带来更多的潜在客户、转化率和销售业绩。通过将这些技能融入个人发展,你将能够轻松与任何人建立联系,提升专业生活的各个方面。 课程结束时,你将了解是什么驱动海外买家的采购决策,能够通过问对问题揭示他们独特的喜好与不满,以及影响他们选择供应商的因素。更重要的是,你将掌握与海外买家增长销售所需的所有工具和策略,无论何时何地你与他们会面和互动。 在本课程中,你将学习: - 识别关系与信任在海外销售中的关键作用,以及与海外买家建立强大联系的价值。 - 理解并运用实用技巧,处理海外买家的关键跨文化差异。 - 在销售会议中建立和维护关系,进行有效会议,提问,并利用心理触发器提升销售。 - 创造强连接的沟通方式,学习如何在冷销售电话中与海外买家进行有效的接触。 - 学习实用的谈判策略,利用已建立的关系与信任,根据不同环境提高成交的机会。 - 在国际贸易展会上建立联系,包括如何接触并与参观你展位的海外买家互动。 - 在国际会议上最大化参加的好处,知道如何接触和交流其他国际与会者和潜在客户。 - 通过克服在社交和行业网络活动中与陌生人见面的焦虑,学习如何接近他人、介绍自己,并使用合适的肢体语言与有效的小对话。 这门课程的独特之处在于,极少有课程专注于与海外买家建立关系和信任、提升B2B销售的实用技能、技巧和策略,课程提供切实可行的方法,避免学术概念的繁琐。 这门课程适合谁?课程面向希望提升与海外买家的B2B销售的人士,无论你是刚接触海外客户的新手,还是有多年经验的销售人员,都能通过建立更强的关系和信任,进一步实现销售目标。 课程要求:有基础的国内或国际销售经验,或对销售事业有兴趣的人士。
As the saying goes, "People prefer to buy from those they know, they like, and they trust."Can you become someone people want to buy from? Absolutely-because it's not about you. Earning likeability and trust as a salesperson is all about focusing on the buyer, no matter where they're from.Once you've built strong rapport and deep trust, buyers feel comfortable revealing their pain points and needs to you, making negotiations more effective by tailoring your solutions to them. This leads to favorable purchasing decisions and results in more sales. Maintaining rapport and trust encourage your buyers to return, turning them into loyal customers.What is rapport and why is it critical in sales?In sales, rapport refers to the close, cooperative, and empathetic relationship between a buyer and seller. It's about understanding each other's ideas, emotions, and needs, while effectively communicating them.In actual fact, building rapport with an overseas buyer means personalizing your approach by getting to know your buyer's uniqueness, asking insightful questions, showing genuine interest in his circumstances, and offering relevant, customized solutions. Ultimately, it's about ensuring your buyer enjoys doing business with you and is motivated to return for more.However, not everyone knows how to or takes the time to truly understand their overseas buyers' individual needs. Many businesspeople miss out on significant overseas sales opportunities and fall short of their sales targets because they aren't able to connect deeply with overseas buyers, whose purchasing decisions are influenced by unique needs and distinctive cultural factors.The biggest force disrupting global markets today isn't technology-it's the customer. B2B buyers worldwide are ever more informed, with direct access to a wealth of product information and market insights. In fact, it's estimated that up to 70% of B2B purchasing decisions are made before buyers even speak to a salesperson.Therefore, to hit your sales targets, first it's essential that you can connect with your buyers and position yourself as a trusted advisor, whether during face-to-face sales meetings, in negotiations, on the phone, at international trade shows, conferences, or industry networking events. More than ever, you must know how to cultivate deeper personal connections and build trust with your overseas buyers, no matter their culture or country of origin.Why should you take this course?If you're serious about building meaningful and trusted relationships with overseas buyers and achieving more overseas sales, this course is for you.This course is designed not only to help you create better connections with overseas buyers, but also to deliver more leads, conversions, and sales. In fact, by making these skills part of your personal development, you'll also be able to connect easily with anyone and elevate various aspects of your professional life.By the end of this course, you will understand what motivates your overseas buyers' purchasing decisions by asking the right questions to uncover their unique likes and dislikes, and what influences their choice of suppliers. More importantly, you'll have all the tools and strategies you need to grow your sales with overseas buyers, no matter where, how or when you meet and interact with them.In this course, you will learn how to:- Recognize the critical role that rapport and trust play in overseas sales and the value of cultivating strong connections with overseas buyers.- Understand and use practical techniques to deal with key cross-cultural differences of overseas buyers. You will learn why rapport building with overseas buyers is inherently unique and challenging. You will learn how to gain their trust and recognize how overseas buyers make purchasing decisions, in accordance with their specific culture.- Build and maintain rapport during sales meetings. You will learn how to conduct effective meetings, ask the right questions, and use psychological triggers to boost sales with your overseas buyers.- Create strong connections when communicating with your overseas buyers. You will learn how to initiate cold sales calls and engage overseas buyers in the first few minutes of your calls. You'll also learn communication techniques and etiquette that helps build rapport in cold sales emails.- Learn practical negotiation strategies that leverage the rapport and trust you've built, according to various circumstances, giving you an edge to close deals with overseas buyers from different cultural background.- Build rapport and trust with participants at international trade shows, either as an attendant or as an exhibitor. You will learn how to approach and engage with overseas buyers visiting your exhibit booth, qualify them and present your products in a way that builds trust and generates sales.- Maximize the benefits of attending international conferences by knowing how to approach and engage with other international attendees and potential customers.- Build rapport and trust by overcoming the anxiety of meeting strangers at social and industry networking events. You'll learn tips to approach others, introduce yourself and use proper body language, and make connections through effective small talk and leave a lasting positive impression with sales prospects or people in general.What makes this course unique? Few courses focus on practical skills, tips and strategies for building rapport and trust with overseas buyers and increasing B2B sales. This course reveals actionable approaches and steers clear of academic concepts.Who is this course for? This course is designed for anyone looking to boost their B2B sales with overseas buyers. Whether you're new to engaging with overseas clients or have years of experience, you'll come closer to achieving more sales by building stronger rapport and trust.Course requirements:Anyone with basic domestic or international sales experience. Or those who are interested in launching their career in sales.