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所在平台: Udemy |
课程主页: https://www.udemy.com/course/brain-bites-modern-workplace-communication/
课程评论：没有评论
**课程名称：** Brain Bites - 现代职场沟通 **课程概述：** 本课程旨在帮助学习者掌握在职场中做出有效沟通选择的关键技能。在日益多元化的职场沟通方式（面对面、电话、邮件、即时消息、短信、在线会议等）中，选择最适合沟通目的的媒介至关重要。 **课程内容涵盖：** * **评估各种职场沟通方式的优缺点：** 深入分析不同沟通渠道的适用性。 * **列举影响沟通选择的具体因素：** 探讨影响沟通方式决策的关键要素。 * **区分同步与异步沟通：** 理解实时与延时沟通的差异及其应用场景。 * **讨论语音和语调在沟通中的重要性：** 强调声音表达对沟通效果的影响。 * **描述负面偏见对书面沟通的影响：** 认识并规避负面情绪对文字信息传递的干扰。 * **识别电子邮件沟通的正确礼仪：** 学习规范的邮件沟通方式。 * **讨论电子邮件、短信和即时消息的回复时机：** 掌握不同消息类型的适时回复策略。 * **选择能够提高生产力并避免误解的沟通方法：** 学习优化沟通以提升效率。 * **通过日程安排优化沟通优先级：** 掌握如何通过规划使沟通更具条理性。 **学习收获：** 通过本课程，您将能够更专业、更有效地进行职场沟通，能够根据具体情境选择最佳的沟通方式，避免不必要的误解，从而提升工作效率和人际关系。课程采用“Uniquely Engaging”™ Bigger Brains风格，结合视频和动画，以信息丰富且引人入胜的方式呈现，非常适合忙碌的职场人士。
Learn to make effective communication choices in your workplaceWhen should you email or call instead of chat? On any given day, we communicate with clients and co-workers in person, on the phone, by email, chats, texts, or perhaps in online meetings. With so many different options for workplace communication, it's important to choose the best method for your purpose. This course will teach you the key factors to consider when choosing the means of communication. We'll also discuss both the DOs and DON'Ts for specific types of communication. By the end of this course, you will be equipped with knowledge that will help you communicate professionally and effectively at work!How do you decide whether to interrupt someone when you need information? When is it better to send an email? Why consider others' communication preferences? In this course, you'll learn answers to these questions and a whole lot more. Join us!Topics covered include:Evaluating the Pros and Cons of key workplace communication methodsListing specific factors that affect communication choicesDifferentiating between synchronous and asynchronous communicationDiscussing the importance of voice and tone in communicationDescribing the effect of negative bias on written communicationIdentifying proper etiquette for email communicationDiscussing the timing of replies for email, text, and chatsChoosing communication methods that will enhance productivity and avoid miscommunicationPrioritizing communication through schedulingEnjoy high-quality HD content in the "Uniquely Engaging"TM Bigger Brains style with Brain Bites! Brain Bites micro-learning courses are information-rich and convey important topics with an engaging mix of video and animation. With short video lessons, Brain Bites provide the perfect tool to educate today's busy workforce.
